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Battery issue detected after diagnostic - Life: bad

(Topic created on: 3 weeks ago)
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stegio80
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Hello,
I have got a six month old S23 Ultra.
Tonight I decided to run some tests. The battery one came back positive with a battery issue.
To be honest, in the last few weeks, the battery has stopped lasting as long as it did before. 
When the battery is 100%, it gives me a duration of around 17 hours (if I don't use any app). It was almost double before.
I've taken an appointment at a Samsung Experience Store for repair.
Will they replace the battery? Is it something that can be done quickly?
I'm really wondering what happened to my battery...
Could this have been caused by the Samsung super fast charger (45W)?
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stegio80
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My battery has been replaced as well as the USB port.

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18 REPLIES 18
waynenov72
First Poster
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Having similar issues with brand new phone s23. From bit of searching around I've done it would appear to be related to email sync issues. Someone else advises turn email sync off until fix provided from Samsung
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stegio80
Explorer
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What is the email sync? I don't use it on my phone. I only use Gmail.
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waynenov72
First Poster
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I only use Gmail also but have been seeing email sync notifications constantly. And they have been occurring every minute. 100% battery 3 hours ago now hown to 46:%. I'll post other thread with details
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waynenov72
First Poster
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Struggling to copy link. If you search for email sync thread details included in that post.
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stegio80
Explorer
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I don't use email sync but I'll look up. I doubt it's that in my case.
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stegio80
Explorer
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Just to be clear: I had this problem before the last update.
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Bearmanx
Student
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It is an option from the drop settings where you toggle your WiFi, Bluetooth etc. You need to deselect it.
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Tourbillon De La Vie
Samsung Members Star ★
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I suspect they will replace the battery. It is probably just some minor manufacturing defect and nothing to do with the choice of charger 

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