Mobile data suddenly stopped working S23 Ultra

[Samkma]

This morning mobile data stopped working, no changes made, same network same location signal in full strength. Tried all normal procedures like on off restart check mobile data limit if set it's off. Twin sim on 3 network called three they reset my network and worked for an hour and back zero showing 4G but no data (only 40% of monthly allowance used) tried my daughter's Sky sim still same. Any help much appreciated. Connecting to wifi with no issues. I am out and about a lot. 

[Si30a]

I have a s23 and had no data signal etc since launch these phones have a hardware issue but samsung won't do anything and say they are fine I can't even use my phone away from the house, I've been trying to get a refund for months
. @SamsungUK are appalling

[Si30a]

I've now turned off my 5g and run 4g/3g etc it seems better but we shouldnt have to put up with this fault I've requested my 5 engineer this week

[julio045]

I have the same problem. My first high-end cell phone and this issue happens. I have already done all kinds of solutions that appear on the internet and I still have that problem

[Missy6]

Late to the discussion, did you ever figure out what was going on? I have eight months left on my contract, and they're telling me that data issue is not on their end. I'm rarely out of the house, so didn't even realize my data wasn't working until I actually needed it. I've done everything. I'm paying a lot of money for the data because my phone requires that.I think it's unreasonable that i'm paying for this when I can't even use it. So i'm hoping that somebody has figured out what's going on, and there is a fix to this.

[KholaI]

Hey @Missy6 

I'd definitely advise reaching out to your network provider first, to ensure there's nothing wrong on their side, or to check if there's weak signal in your area. If everything is good on their side, please send in an error report within 10 minutes of experiencing the issue by heading into Samsung Members app > Support > Send feedback > Error report. When sending this, please attach the error log and a detailed entry, as this will help our engineers look into what may be causing the issue.