Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

live transcribe not working on s23 ultra

(Topic created on: 14-11-2023 10:54 PM)
10079 Views
ianW70
Explorer
Options

recently updated to android 14 one ui 6 on my s23 ultra and now live transcribe isnt working anyone else have this problem is there a way to go back to android 13?

33 REPLIES 33
cvr27271
First Poster
Options

are you suggesting revert back to android 13?  I looked up the instructions and it looked difficult.

0 Likes
LordMunky
Student
Options
No just follow his instructions and go to playstore. Find live transcript and uninstall. It will then say open. And it works. The app update broke it with android 14.
0 Likes
cvr27271
First Poster
Options

It won't allow me to Uninstaller live transcribe.

1000009014.jpg

0 Likes
ExclusivelyMe
Journeyman
Options

No, sorry I should have been clearer. The simplest option is to go to Live Transcribe's settings and make sure offline transcriptions are turned off. The update to live transcribe has them turned on. The Android 14 update on Samsung's S23 series has caused a compatibility issue with that particular setting. It's still not going to work as well if the internet cuts out, but it's better than nothing until it gets fixed.  

0 Likes
ExclusivelyMe
Journeyman
Options

Apologies for not being clearer. You don't need to uninstall it. Just go to Live Transcribe's settings and make sure offline transcriptions are turned off. That's where the issue is with the Android 14 update. It will caption correctly if connected to the internet, but it gets spotty when inside at times and will cut out. If that happens just close it out and restart. It's a temporary fix until Google/Samsung create a fix for it. 

0 Likes
cvr27271
First Poster
Options

Thank you.  It took me a minute to find it under Settings as it was buried under More Settings and then Advanced.  Thank you Thank you!!

0 Likes
Daffodiljenny
First Poster
Options

me too .. have the exact same problem after the one UI 6 update but only in English.  It's working just fine in other languages

0 Likes
jbdfcomm
First Poster
Options

Does anyone know Samsung will be fixing this?  In the very near future?  Has anyone connected with someone in the know at Samsung?  This literally is so critical to me that if they are placing this on low priority, then I'll need to get a different phone almost right away.

 

0 Likes
Tourbillon De La Vie
Samsung Members Star ★★
Options

It is working again for me 

0 Likes
Coolpages
Student
Options

I have tried your suggestion to make sure offline transcriptions are turned off in the latest version and yes, Live Transcribe does indeed work again, but not reliably as explained below.

I noticed that the live transcriptions are at times intermittent and as such not as reliable as simply uninstalling the Live Transcribe and reverting to the older version of Live Transcribe that came with Android 14, Samsung One UI 6.0 which simply works.

Can anyone else please affirm if this is true for you as well?

0 Likes