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S23 Ultra did not get the Android 14 Update yet

(Topic created on: 14-11-2023 09:30 PM)
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arknight
First Poster
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I own a S23 Ultra that i bought in the US while on vocation. Now that i am back in germany i have noticed that i still have not get the Android 14/one UI 6 Update yet. as far as i know both the US and Germany have gotten the Update by now. Am I the only one experiencing this issue and if yes what might be the problem and how do i solve it?
The model Name is SM-S918U1

4 Solutions


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Solution
-Robot-
Samsung Members Star ★
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I am in the US right now and all my friends have not got the Android 14 update yet

This is curse of buying phones overseas, as it will be tied to that country, if the update is delayed then you have to wait for it.

Also the phone warranty is only valid in the country you brought it.

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Solution
BandOfBrothers
Samsung Members Star ★★
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Hello @arknight 

I once imported a Samsung Note²⁰ Ultra from Samsung Hong Kong into the UK. 

I found the updates sometimes a tad slower but I still received them.

As updates are sent out in waves dependant on region and phone eligibility and serial number and build number you may find yours doesn't come through the same as others. 

You could try Samsung Smartswitch. 

https://www.samsung.com/uk/support/mobile-devices/how-to-update-latest-software-for-your-galaxy-mobi... 

Other than that it's a matter of patience.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Solution
keith30
Legend
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The Android 14 upgrade has been paused in the US and some other countries due to bugs being reported. Samsung are expected to release a further update to help solve any issues due to this.
So no, not everybody have received the new upgrade to Android 14.

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11 REPLIES 11
Solution
-Robot-
Samsung Members Star ★
Options
I am in the US right now and all my friends have not got the Android 14 update yet

This is curse of buying phones overseas, as it will be tied to that country, if the update is delayed then you have to wait for it.

Also the phone warranty is only valid in the country you brought it.
0 Likes
Solution
BandOfBrothers
Samsung Members Star ★★
Options

Hello @arknight 

I once imported a Samsung Note²⁰ Ultra from Samsung Hong Kong into the UK. 

I found the updates sometimes a tad slower but I still received them.

As updates are sent out in waves dependant on region and phone eligibility and serial number and build number you may find yours doesn't come through the same as others. 

You could try Samsung Smartswitch. 

https://www.samsung.com/uk/support/mobile-devices/how-to-update-latest-software-for-your-galaxy-mobi... 

Other than that it's a matter of patience.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Solution
keith30
Legend
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The Android 14 upgrade has been paused in the US and some other countries due to bugs being reported. Samsung are expected to release a further update to help solve any issues due to this.
So no, not everybody have received the new upgrade to Android 14.
BaronDigo
Helping Hand
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Hua👊
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Starone
Pathfinder
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It's a lot slower than my s20 ultra on the wifi, they have removed your WiFi connection speed from the wifi info, they say it confused people with there Internet speed. I was losing connection to wifi 3 to 4 times a day and ending up on 4g mobile data, but after clearing the cash in various samsung bits I have been connected fine for 4 days.
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Tripan
First Poster
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Check here, which s23 ultra models received android 14 update.

https://www.sammobile.com/samsung/galaxy-s23-ultra/firmware/

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TheSaid
Student
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I have the same Model, purchased at Amazon in Mexico but it came from USA, the PDA is S918U1UES1AWIF, and as you can see at Sammobile in this LINK, the majority of that model PDA's haven't received the update. Some say because some "bugs" they found. 

Eventhough our phones are unlocked, it seems they are releasing the update not only by model but by PDA. At this point there is nothing we can do but wait. 

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Members_niGhXbg
First Poster
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I have the same problem but did you find some solution yet or not if yes let me know please 

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