14-11-2023 09:30 PM - last edited 14-11-2023 09:34 PM
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I own a S23 Ultra that i bought in the US while on vocation. Now that i am back in germany i have noticed that i still have not get the Android 14/one UI 6 Update yet. as far as i know both the US and Germany have gotten the Update by now. Am I the only one experiencing this issue and if yes what might be the problem and how do i solve it?
The model Name is SM-S918U1
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14-11-2023 09:46 PM
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15-11-2023 02:52 AM
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This is curse of buying phones overseas, as it will be tied to that country, if the update is delayed then you have to wait for it.
Also the phone warranty is only valid in the country you brought it.
15-11-2023 05:19 AM
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Hello @arknight
I once imported a Samsung Note²⁰ Ultra from Samsung Hong Kong into the UK.
I found the updates sometimes a tad slower but I still received them.
As updates are sent out in waves dependant on region and phone eligibility and serial number and build number you may find yours doesn't come through the same as others.
You could try Samsung Smartswitch.
Other than that it's a matter of patience.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
15-11-2023 07:53 AM
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So no, not everybody have received the new upgrade to Android 14.
14-11-2023 09:46 PM
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15-11-2023 02:52 AM
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This is curse of buying phones overseas, as it will be tied to that country, if the update is delayed then you have to wait for it.
Also the phone warranty is only valid in the country you brought it.
15-11-2023 05:19 AM
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Hello @arknight
I once imported a Samsung Note²⁰ Ultra from Samsung Hong Kong into the UK.
I found the updates sometimes a tad slower but I still received them.
As updates are sent out in waves dependant on region and phone eligibility and serial number and build number you may find yours doesn't come through the same as others.
You could try Samsung Smartswitch.
Other than that it's a matter of patience.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
15-11-2023 07:53 AM
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So no, not everybody have received the new upgrade to Android 14.
15-11-2023 11:42 PM
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17-11-2023 05:32 PM
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19-11-2023 02:24 AM
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Check here, which s23 ultra models received android 14 update.
https://www.sammobile.com/samsung/galaxy-s23-ultra/firmware/
20-11-2023 12:48 AM
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I have the same Model, purchased at Amazon in Mexico but it came from USA, the PDA is S918U1UES1AWIF, and as you can see at Sammobile in this LINK, the majority of that model PDA's haven't received the update. Some say because some "bugs" they found.
Eventhough our phones are unlocked, it seems they are releasing the update not only by model but by PDA. At this point there is nothing we can do but wait.
07-01-2024 10:26 PM
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I have the same problem but did you find some solution yet or not if yes let me know please
