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Original topic:

Camera Issues

(Topic created on: 15-11-2023 10:33 AM)
688 Views
SazPop
Apprentice
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Hi, has anyone else experienced any issues with their s23 camera all of a sudden? My camera was fine and then last Thursday the 1x - 9.9x zoom stopped working properly. Its just a black screen, will take video and a photo but its black. Spoke to Samsung and they have done all the troubleshooting including asking me to do a master reset, but nothing has worked. Just wondered if anyone else has experienced this at all? 
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11 REPLIES 11
-Robot-
Samsung Members Star ★
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Have not had any issues with mine, I have S23 Ultra
Anonymous User
Not applicable
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I have the s23 plus, no issues here
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No issues on my s23 ultra, does 0.6 and 10x work? It could be that something has happened to the main camera and 3x zoom camera or hopefully it's just a software fault
SaRo0486
Journeyman
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My s23plus camera is shocking! Unless everything is perfectly still then its all blurry! When I zoom in everything turns orange.
SazPop
Apprentice
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Yeah they work fine. Its due to go back to Samsung to be looked at! Hopefully it can be fixed as only had less than 3 months.
SazPop
Apprentice
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How new is yours? Would spk to Samsung if it is under warranty as that doesn't sound right!
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Yea that's not goof after 3 months I hope it swiftly gets sorted for you!
SaRo0486
Journeyman
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I've had it a few weeks! Yea I'm going to have to.. its extremely annoying 😑
SazPop
Apprentice
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Ohh definitely spk to them! I spk to online chat first, who then advised me to put a report in on the members page and they are the ones who said they wanted to have it to look at! You shouldn't be having that sort of problem a few weeks in! 😔
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