21-03-2023 06:09 PM in
21-03-2023 07:43 PM in
21-03-2023 07:58 PM in
21-03-2023 08:12 PM in
Have a wordnwith the accessory manufacturer and you can send feedback via the Samsung Members app @Ross256
You may get a reply to use an oem cable and brick from Samsung.
Can you as a process of elimination try a Samsung Option ?
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
21-03-2023 08:37 PM in
21-03-2023 11:53 PM in
Actually, I probably have the same Anker charger as the OP (if it's the GaN one) and mine is working no problem using the cable that came with it. Superfast charging 2.0 starts and stays on, no change in the charging time. I might suggest it's an issue with the charger. Anker has a good reputation for customer support and backing their products. I would try reaching out to them.
22-03-2023 05:10 AM in
I bought the Anker ace 45w with a 100w cable and I'm having the same exact issue, I will plug my charger in for a few seconds and the phone disconnects and reconnects but In regular "super fast charging" not the "super fast charging 2.0"
And I can 100% confirm that it was working perfectly fine prior to one of the most recent updates to the phone.
Coming from the Galaxy s 23 ultra
22-03-2023 01:01 PM in
Well that's not good. If the behavior of my charger changes I'll post it here as well.
23-03-2023 10:05 AM - last edited 23-03-2023 10:08 AM
Hello everyone, after some tests I can confirm that the phone still shows ultra fast charging but to only 36W, since the new update 45W doesn't work. Tried with 4 different chargers(1 that supports up to 100W and the other 3 up to 65W, from 2 different brands and all different models) and 2 different cables(rated at 100W) all of which are PD 3.0 and support PPS (requirements for the phone to charge at 45W) , also 3 of the chargers show in the box compatible with Samsung 45W charging and worked before the update. I made the measurements using a power meter and also with the app Accubattery(without any meter as control).
With some chargers it is even lower than 36W because the phone is unable to properly communicate with the charger, one of my chargers only charges to 28W.
24-03-2023 10:38 PM in