11-05-2025 06:37 PM - last edited 11-05-2025 06:37 PM
11-05-2025 06:57 PM
Start with clearing gallery app data and cache and wipe phone cache partition for good measure
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
19-05-2025 09:34 PM
I am having the same problem. Clearing all cache and data did not help.
26-05-2025 05:55 AM
I found a solution that worked for me after reading other posts. I deleted recent .HEIC image files (Apple photo format) that I downloaded. I didn't want to delete some of the photos so I did a tiny edit (like lighten it by 1 level), doing this enables a Save As JPEG button on the top right. After saving as JPEG, I deleted the original HEIC photos. Oddly, I only had to do this with some recent HEIC photos. Other tip, you can search the term HEIC in the gallery to find those trouble photos.
28-05-2025 03:22 AM
Hi, I'm experiencing an issue after updating to One UI 7. When I save pictures to my gallery, they no longer appear at the top based on the most recent timestamp, like they used to.
28-05-2025 03:08 PM
28-05-2025 03:08 PM
28-05-2025 07:23 PM
Yes, the issue came back after I thought it went away following the deletion of the HEIC files. Bummer