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Original topic:

Galaxy S23+ wifi connected without internet

(Topic created on: 22-03-2023 01:02 PM)
Rachel105
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I have seen everywhere online that the S23 Ultras are having issues with the WiFi connected without internet error; however, I haven't seen that it has affected any other models. My S23+ is having the same issue and I have done all the recommended troubleshooting to fix it up to factory resetting my phone. Has anyone else had the same issue with an S23 or S23+?

14 REPLIES 14
VKPhone
Apprentice
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Yes I've had this issue on my S23. WiFi and mobile data connection problems. Samsung troubleshooting, tech support and their remote access to my phone or hard reset didn't work. Spoke to Samsung UK store tonight and I'll be returning the phone but they said there's up to a 7-10 day wait for me to then get new phone (once they've had the faulty one back). Not too pleased to be without one for that long.
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Gregk64
Navigator
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Had the same problem with my S20, if you disable all the Intelligent WiFi settings except revert to mobile data it sorted the issue for me.
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O_ems_G
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I was told via Samsung FB that this was a known issue and an update will be pushed out "soon". This was last week.
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rpiengr
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My S23+, after 6 months, continually loses internet connectivity with WiFi strongly connected. My wife has the same model. We both experience dropped phone calls while at home with WiFi "on". I can usually correct it by turning on Airplane mode then turning it off. At home, I disabled WiFi 6, so it does not appear to be the issue with this or WPA3, since our router doesn't have that protocol.  This connectivity problem often happens in stores also. EXTREMELY frustrating for a $1,000+ phone! Junk technology? I don't know. But, it makes the idea of ever purchasing another Samsung product distasteful...

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JGT1
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Yes! Same issue with my s23+. I've even gotten a new phone and same problems on it also. I've been through every troubleshooting step with my cell carrier and Samsung over text. They said to go to authorized Samsung repair dealer to try further. The closest dealer is almost 2 hrs away. Very frustrating having wifi shut down randomly

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