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Fingerprint Icon

(Topic created on: 01-07-2023 11:03 AM)
2369 Views
NinjaSpectre07
Explorer
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Hi all,
After finish updating my S23 June update, Fingerprint Icon is missing in Lockscreen sometimes. I tried wipe cache partition, other lockscreen and display settings. Fingerprints still working properly. This problem only appear when phone locks automatically while calling or doing other tasks. I hope they will fix this bug in next update.
8 REPLIES 8
BandOfBrothers
MegaStar
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Do send this via your Samsung Members App too @NinjaSpectre07 

I assume everything in connection to the fingerprint settings are activated. 

I'm not seeing to be affected by this myself. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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PaulC59
Hotshot
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My phone occasionally does this but a quick double tap with my finger over the fingerprint location usually reveals it. Try doing a soft reset as it clears and reloads everything and fixes many gremlins. Press your power and volume down buttons at the same time, keep them pressed until your phone restarts and you see the Samsung logo, Once you see the Samsung logo release the buttons and your phone starts again. Also running the app optimiser in the Samsung good guardians app can help sort some issues out. I hope this helps
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NinjaSpectre07
Explorer
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Thanks, I will try.
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Amirul Hairi
First Poster
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Hi, this thing also happen in my S23 Ultra. I thing I find the solution. Go to fingerprint and disable show animation when unlocking. It work for me.

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NinjaSpectre07
Explorer
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its turnedoff already. It isn't appear regularly. some times try to unlock while doing other things
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NinjaSpectre07
Explorer
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I got a update now. The problem solved.
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Amirul Hairi
First Poster
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Good for u mine still same 😞

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NinjaSpectre07
Explorer
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I tried error reports in samsung members and choose display and explained everything. After few days they replied me to wait for update. You can try that.
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