08-06-2024 12:52 PM
08-06-2024 01:23 PM
08-06-2024 01:24 PM
Hi there, @H3S3G. It's important that you get the great battery life we'd expect from the S23 Ultra. You mentioned that you have been through an array of steps already.
Please can you elaborate on how long you've been experiencing this unusual battery drain and which specific steps you've followed?
08-06-2024 01:28 PM
08-06-2024 01:32 PM
Thanks for confirming this. I'd recommend allowing the phone to drop below 50% from a full charge, and attaching a screenshot of the Usage.
To find this, head to Settings > Battery > Since last full charge > Click on the graph > Please capture a screenshot of the usage (e.g. the apps using your battery).
08-06-2024 05:01 PM
08-06-2024 05:06 PM
Ah, I see. Do you happen to have the screenshot that shows the specific apps which are contributing to the battery life being consumed?
The screenshot that you've provided shows that (certainly on June 6th) it's nearly 5 hrs of Screen on time, and 2 and a half hours of Screen off time, but the "Since last charge" breakdown will likely give a better indication of what's consuming the most battery.
08-06-2024 06:35 PM
08-06-2024 06:43 PM
I appreciate you sharing this. Some apps like Facebook, TikTok, and Instagram run in the background and use more battery than other apps. I can see that TikTok is clearly using a significantly high amount of battery on your phone.
Have you tried putting the app to sleep to see if that helps (which I suspect it will)?
There's a handy guide (from Samsung US) about this:
https://www.samsung.com/us/support/answer/ANS00088422/
Please let me know whether it helps.
08-06-2024 06:45 PM