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Email scroll lock

(Topic created on: 4 weeks ago)
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daleyboy692000
Student
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So over the last couple of weeks while using the Samsung email app, I'm having issues with what feels like some type of scroll lock.

I can open the app, select which email account I want to read, and can scroll with zero issues, but as soon as I try to reply to an email or compose an email it won't allow me to scroll down the screen.

I've included a screen recording of whats happening, as it will make more sense. Dont worry this is just a spam mail that isnt even using my correct email haha.

Now this happens no matter if its Hotmail, Yahoo or Gmail. 

Am I missing a setting somewhere that switches on some weird scroll lock? I'm just using the standard settings, and havent changed anything.

I have the latest updates and software of one UI8, but ut was also doing this before I updated.




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11 REPLIES 11
daleyboy692000
Student
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I have 7 email addresses that i use for different things, i ended up uninstalling the app and then reinstalled. I then proceeded to spend the next two hours trying to remember my passwords, setting up notifications to how I like them, then realised you lose all the addresses you have added to your spam list, so you now get loads of spam in your inbox, and after all that the app still doesn't work.

So I really wouldn't be in a hurry to remove the app, it doesn't fix it
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Mikeail
First Poster
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Thanks and noted. Since I used Outlook on my laptop I will add it to my S22 and synchronize them. This wilI give me the option to reply to emails from the phone.

Will keep searching for a solution

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