23-01-2024 07:33 AM
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Hi there, I bought the S23 the other day and wanted to put my dual sims to work. Previously on the s21 I had the one using data and the other for calls. However I cannot activate them both. The option is grey.
I've done resets and updated my phone and to no avail it hasn't worked .
now I thought it maybe positioning. With the first tray empty. I looked to see of its due to one being an E SIM and it shouldn't make a difference.
Can anyone help me please?
23-01-2024 10:46 AM
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You are using two sims. Esim counts as one
23-01-2024 12:18 PM
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You won't be able to use 2 physical SIMs at the same time as an eSIM is applied and in use.
23-01-2024 12:49 PM
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23-01-2024 02:29 PM
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13-02-2024 04:06 PM
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I
why am I getting this message?
13-02-2024 04:06 PM
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I inserted sim in first tray but it's not showing
14-04-2024 06:27 PM
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31-05-2024 12:04 PM
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I have the same issue, Slot 1 only work with the WIFI on, as soon as i turn wifi off it goes to "emergency calls only," Slot 2 works fine if slot 1 is empty. If i put 2 sims in then none of them work, only 1 sim works at a time.
Have you found a solution?
08-06-2024 05:35 AM
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I have the same problem.
I've been using 2 sims at the same time for the last month and suddenly today they stopped working together.
