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Can't change my lock screen pattern

(Topic created on: 23-01-2024 04:09 AM)
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victoria1590
First Poster
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I just changed my password to pattern but decided I didn't like it. I went to go change it back to a pin, and it asks for me to enter my pattern first. But every time I try to swipe none of the dots connect. I can't select more than one dot at a time so I can't even put in my pattern.

 

I already tried reset

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BandOfBrothers
Samsung Members Star ★★
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Try a soft reboot by turning the phone off and on. 

If this does not help then you'll have to try using remote unlock. 

https://www.samsung.com/ca/support/mobile-devices/what-can-you-do-if-you-forgot-the-pin-pattern-or-p... 

Samsung Account.  

Let us know how you get on please @victoria1590 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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