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DND icon does not appear on status bar

(Topic created on: 05-04-2024 07:50 AM)
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yurividal
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Since I updated to OneUI6, when I turn on Do Not disturb, I don't get the DND icon on the status bar.

My wife's s23 has the exact same software version, exact same settings, and on hers the icon appears.

Screenshot_20240405_074910_Settings.jpg

Screenshot_20240405_074811_Settings.jpg

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25 REPLIES 25
yurividal
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I am telling you I don't have any app that can hide it... 

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Tourbillon De La Vie
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And I believe you

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Tourbillon De La Vie
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Can you try in Safe mode

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Robin999
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Mine is working as expected. It's set to stay on until i choose to turn off. Is yours on a timer?
You also say after your reset the icon reappeared but disappeared after syncing with Samsung account. You could try deleting any backups you hold in Samsung and try another reset. Obviously you'll have to reinstall and configure all your settings manually.1712316541422.jpg
AndrewL
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@yurividal: This may be a bit of a long shot, but please try heading to Settings > Notifications > Advanced settings > Show notification icons, and select 'All notifications' to see if this helps. 

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Hiya I have 1ui 6 1 sofewear update on my galaxy s23 ultra . And no problems with DND symbol. On my galaxys23 ultra you must have your phone on hide all notfcations. Turn on your notfcations
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yurividal
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I already have this set to all

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yurividal
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Tried safe mode. Still some results. I think this proves it's not any app causing this, instead, it's something with samsung settings itself. The screenshot bellow was taken in safe mode 

 

Screenshot_20240406_134352_Settings.jpg

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PaulM1
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That's quite unusual, @yurividal, and I haven't been able to recreate this either (despite trying a number of settings). Therefore, I recommend that you submit an Error Report. This would allow our developers to take a closer look into this for you.

By creating and submitting an error log, this data can be sent to our software team for full review. Generating an error log collects the background data and allows our team to confirm what is going on in the background. They'll then be able to review the logs and get back to you with a solution.

Head to the Samsung Members App > Support > Under “Send Feedback”, tap on “Error Reports” > Choose the most relevant category displayed. If none of these are related to the issue, select "Others". Be sure to provide a detailed description of the issue (as you have here), then tap on "Send System Log Data".

Please include your screenshots for greater context and to support your query. Data can be added by tapping the paperclip icon on the Samsung Members. This will help our software team to gain a better understanding of this situation. Once complete, please tap on "Send".

Please do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes. The team will then be able to take a closer look at what is happening and get back to you once there is a solution.

yurividal
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Thank you for this suggestion. I will submit the error report, although I have very little faith that it will get fixed. I have been reporting this, via the samsung members app since beta 1 of OneUI6. I went through all the betas, then the stable, and now OneUI6.1...

They never even acknowledged my error report.... 

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