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Disappointing camera

(Topic created on: 23-05-2023 04:39 PM)
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DE4DnGONE
Explorer
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So I've gone from an s21 ultra to a fold 4 to a s23 ultra. 

The camera on the s23 ultra 200mp and 50mp and auto 4:3 are all worse by a substantial amount compared to the s21 ultra. So much so I have had to grab my wife's iPhone 14 pro max to compare. I hate iphone with a passion. Pictures were always so much better . But now her iphone is a lot better than the s23 ultra camera. 

Is this a software/processing issue that will be fixed in an update. Its do much of a downgrade I'm close to switching to apple, don't make me switch tell me a fix is coming. 

Apart from the disappointment of the camera's the phone is amazing fast fluid handles anything you throw at it, dex works seamlessly. Outstanding work samsung. 

Just fix the camera. 

50 REPLIES 50
Members_JEWpUKF
Apprentice
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I have exactly the same issue.  Unless I am taking a picture of a still subject in excellent bright light the pictures are terrible. 

I managed to get Samsung to take it in to be fixed.  Even though it's a brand new phone and is clearly faulty they won't replace it or give a refund!

Of course it came back as no fault found, which I expected.  Pictures are still guff.  They should be recalling these phones.  That advert 'can you send me that' makes my blood boil!

Members_JEWpUKF
Apprentice
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I can't get a good pic of my grey and white cat at all.  Even when she is still the quality is terrible.  Even using 200mb.

 

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Members_JEWpUKF
Apprentice
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Really?  It took me hours and hours to get them to take my phone in for a check and of course they sent it back as no fault found.  This is a known issue and if what people are saying is true, it doesn't effect all phones.  It should be a straight replacement for a functioning device

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Joeeye
Legend
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I've been playing around with the various camera modes lately and from what I can see, 200 and 50MP modes are noticeably inferior to the 12MP mode in poor light conditions. It is exceptionally good at low light in this mode however, better than any previous Samsung camera phones.
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Hoffmanbeck
First Poster
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Same issue here, no matter if it's in daylight or night shot. 50&200mp are much inferior than 12mp on this smartphone.

no official position from the company after months of this issue?

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Bdsumner
First Poster
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I agree I regret buying this camera. I did read reviews first which said it was good but for the price I expected a better camera than this ***** thing. I take a lotta pix and most of them have some screwup in the end result.

Members_HtAqFJ5
First Poster
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Mines the same, the main reason I went for the s23 ultra was because of the camera, I haven't had it a week yet and I'm very disappointed with the camera quality, my s20 took clearer photos.

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gareththompson88
Journeyman
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So not just me who thinks the camera is *****, tried taking a video today it was grainy as *****, should a stuck wi my p40pro,
Amms59
Student
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I cannot agree more. also went from s21ultra to s23 ultra. the camera feels so limited in comparison. but my biggest heartbreak is the ridiculous moon AI feature. Yes samsung, thanks the moon filter looks flawless.  it also looks exactly the same everytime. it makes me feel like a wannabe photographer

 can't even turn it off. I'm also considering going to apple for the first time in my life. 

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Members_XHjK1Fe
First Poster
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My perfectly good S21+ recently developed the dreaded green line issue and Samgung say tough luck we don't fix manufacturing faults. So 3 and a bit years in, my £900 investment is toast. Oh well I thought, get an upgrade, so I bought a 'never used' A+ S23 plus from ebay for £500 - cost of living crisis. What a piece of Junk. I'm an ex-professional photographer and image editor - I know what I'm looking at, the camera on the S23 plus is a joke. I use my phone for taking macro insect and flower photos when out on walks - the aweful grain and over sharpening and over saturation makes me feel ill. The S21 plus would genuinely hold it's own against a Pro DSLR, the S23 plus is not worth taking a picture. I'm gutted.

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