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New S23 Ultra has a patch of red tint on the screen

(Topic created on: 26-02-2023 10:45 AM)
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Members_FpZPada
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Like the title says, there's a patch of red tint, it moves around depending on the angle I hold my phone at, when I look straight at it it's in the middle. Does anyone else have this? I don't really want to send it back because it's my only phone right now.. I already tried changing all the color settings and removed red as much as possible but the glow is still there. Please tell me it's somehow possible for a firmware update to fix it..

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BandOfBrothers
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Try scrolling through the colour panels which are accessed via your dialing app and keying in *#0*#

If that does not help then due to the relatively short period of ownership then consider having the phone swapped out before you go past any relevant Cooling Off Period and then are faced with a Repair instead @Members_FpZPada 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Members_FpZPada
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I get an error when I try to do that 

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BandOfBrothers
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That's a conundrum then @Members_FpZPada 

When I open my Samsung phone app and key in *#0*# this brings up various options.

That said then follow my suggestion to have the phone swapped out.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Risky24
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I've experienced this with all my phones so far. It's something to do with the OLED screen. Depending on the angle, it can also appear green as well. I think it's normal with these screens as I've had it with all the phones I've had so far although it was less noticeable on the S22 Ultra. The same happens with my OLED tvs.
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Markus AT
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I have and had this problem since I use samsung AMOLED phones, which is since S2... There have been years where I swapped myself through 5+ devices, as the tint is NOT the same on all units. It depends on where the screen has been cut out of the wafer. The more from the middle, the better. If interessted seach for "tml1504" and OLED on XDA developers. I explained the issue there in detail some years ago.

To put it simple: The screen is different on most units. Put 3 devices with the same manual settings side by side, and you will see.

Painfull for such an expensive device, but I learned to live with it as well. Dont have the time anymore to swap through 5 devices each year...

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