Boost select device button not working

[patch13]

I brought my S23 just over a week ago and since then I have been trying to claim the free 6 months Disney, I have not ever had a subscription to Disney I press redeem then it takes me to the select device button ut nothing happens,I've tried on the boost app and over the Internet link but the same happens I've cleared my cache and spoke to online support but I'm still no further on, has anyone else had this problem and bin able to fix it please

[patch13]

No been trying everything nothing works.

[unclerayray]

Thanks for posting your experience

[Sonder]

Going in circles with Samsung support on Twitter. Literally asking te same troublshooting questions even though i've teseted it every way they want and confirmed its still not working. Even if I reference this forum as a source they just ignore it.

[AntS]

Hi guys,

Thank you for letting us know about this! Just a post to let you know that we’ve flagged this on the Samsung side of things. Any advice/news we get back from that we’ll share with you as soon as we can. We definitely want you to be able to make a successful claim and enjoy Disney+ as soon as you can!

[Rajp14]

I've just managed to get mine to work. I sent a enquiry to the support team and they replied on email with a link (pretty sure it's just the same link) https://www.samsung.com/uk/boost/disneyplus/

[Rajp14]

@patch13 I did think I had gone round in a loop again and then scrolled down and found the claim buttom

[patch13]

I'm glad you have got yours to work, I've just tried the link you posted unfortunately mine still isn't working.

[Rajp14]

Ah sorry! Thought maybe it was fixed

[Sonder]

Just tried again now and successfully claimed!

[patch13]

Yes mine has worked too.