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Boost select device button not working

(Topic created on: 31-07-2023 10:06 AM)
2752 Views
patch13
Explorer
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I brought my S23 just over a week ago and since then I have been trying to claim the free 6 months Disney, I have not ever had a subscription to Disney I press redeem then it takes me to the select device button ut nothing happens,I've tried on the boost app and over the Internet link but the same happens I've cleared my cache and spoke to online support but I'm still no further on, has anyone else had this problem and bin able to fix it please
41 REPLIES 41
minnu
First Poster
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Am facing the same issue 😪
patch13
Explorer
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Nobody seems to have a answer it must be a problem their end because there is a few of us having the same problem.
DPW70
Apprentice
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I too am experiencing the same problem, does nobody have an answer to this problem.
Antoinette828
Student
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I'm experiencing the same thing, cleared cache & data etc etc but still not able to press the 'select device' button
patch13
Explorer
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It doesn't look like it, I have tried everything that Samsung support told me to do and its done nothing.
0 Likes
patch13
Explorer
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It's no consolation but I am glad it's not just me and its not something I'm doing wrong.
DPW70
Apprentice
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I have done everything you have done patch13, I have even tried it on my tablet and laptop, same result every time.
patch13
Explorer
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It just feels like we are all just going round in circles and not getting anywhere.
disco_mart
First Poster
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I'm having the same issue and used to work in second line phone support for CPW.  It seems Samsung does not have a clue what's going on and I imagine most S23 users have the same issue.

patch13
Explorer
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I don't think they care, why offer you something If there is no way of claiming it.