Whatsapp keeps crashing

[RosieKing]

Hello, my WhatsApp has started crashing since yesterday. Every time I'm open the app - I think when I'm receiving messages is when it crashes. Even when sending images/videos. It's very annoying. I've cleacleared the cache, force stop, updated my S22 device, restarted the device, uninstall and reinstalled the app - its still happening!. There are no app updates on the store. Can anyone help?

[RosieKing]

How do you downgrade the WhatsApp version?

[Surya1]

I downgraded to the previous version. Download the apk via whatsapp.com. without uninstalling the current version i then installed that previous version whatsapp via that apk and then it worked normal again.

Altho it still says in the phone setting that the app has problem and keeps draining my battery but atmleast for the time being whatsapp works again. I can get notifications and it doesnt keep closing everytime i open it. 

[Lirva63]

It does seem to have magically fixed itself after 24 hours. Blinking annoying

[amatorecorrado]

Same crash problems on s22, I tried to reinstall from play store without solving.

I solved only installing the official version of the apk from https://www.whatsapp.com/android. Install it without unistall the crashing one so avoiding loose messages.

Good luck 

[Zipeko]

+1

since 1 week my app also crushing I always check updates but so far it is still crashing 

[Andrew1972jhb]

My WhatsApp has been crashing the moment I open it for days now. I have tried LITERALLY ALL the recommended fixes online and taken the phone to Samsung (there is nothing wrong with it — they can see on their diagnostics that WhatsApp is crashing but they can't tell me why).

The phone is a Samsung Galaxy S21+ 256GB

None of these has worked or are the problem:

Restarting WhatsApp

Restarting the phone

WhatsApp is not down

My phone and WhatsApp software are up to date.

Unitstalled and reinstalled WhatsApp.

Allowed all permissions

I have plenty of storage

Clearing the cache.

Both my mobile and fibre connections are fine.

There are no viruses on the phone.

It's not that funny link in a chat that used to cause crashing. Yes, I mean that ****/settings one!

Resetting app preferences.

Reset the phone to factory and reinstalled it all (twice)

My brother who works in IT just helped me download an APK thing from about a month ago (don't use a beta version). It's re-installing now so holding thumbs. He has also told my apps not to update automatically.

The most infuriating thing is that I am a journalist and I need my WhatsApp for work. Now I have many missing messages and nothing I can do to get them back!

[haritn]

Thanks this seems to have worked for now - I downloaded official APK directly from whatsapp website and installed it. Thanks for the hint. Not sure why the hell the Playstore version isn't working.

Exect steps - 

Go to settings -> Security -> Security and Privacy -> Install Unknown Apps -> Turn on Chrome 
Open chrome (turn on desktop mode with three dots on the side)-
visit - www.whatsapp.com/android and click on "package installer"

Follow the prompt to "update whatsapp" 

And hopefully this solves the problem for all!.

Turn off the apk install permission for chrome to be on the safe side (reverse the first step).

[Members_Nj2EqYB]

Thank for your well explained manual. This seems to fix it (for now) indeed.

I can now open a chat and add pictures/videos from my gallery again without WhatsApp crashing. 

• Adding media to a chat seemed to cause the crashes. Even if i did it the other way around: open gallery, press share button, choose whatsapp my WhatsApp kept crashing. Sometimes it worked fine, but if the problem came up 1x whatsapp kept crashing until a restart.

[tommaso-cesari]

How do you install an older version? I only found them on third party websites and it feels sketchy to install software from there. I tried everything else including installing a new APK from the WhatsApp website as another user suggested but it didn't work. WhatsApp support isn't particularly helpful BTW. They keep making me repeat things I told them I have already tried. I am quite frustrated.

[Members_Nj2EqYB]

What did work for me was downloading the latest apk from the whatsapp website via the link 3 posts up and install that download "over" the existing download from the playstore. It says it will update. When going to whatsapp and press the 3 dots, go to settings, help, info about app. It says i am using version 2.23.21.86

In this version I no longer have the crashing whatsapp problems.