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Wearable app

(Topic created on: 03-01-2024 07:39 PM)
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stanleyb
Apprentice
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Wearable app suddenly stopped working on galaxy s22 ultra I have uninstalled and reinstalled but still won't open 


8 REPLIES 8
mooboo
Journeyman
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Mine too won't connect to my watch
Neo001
Legend
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stanleyb
Apprentice
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I have reset my watch and now I can't use it until samsung sort the app out
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Ultramog
Journeyman
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Same here. Happened overnight Monday into Tuesday . First realised something was wrong when my wake up alarm didn't vibrate on my watch.

AndrewL
Moderator
Moderator
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For those of you affected by this issue, please be aware that an update will be made available shortly to address the situation. To check for the update, please head to the Galaxy Wearable app > Menu > Settings > About Galaxy Wearable > Update. 

As a temporary workaround, please follow the steps below. 

  1. Home screen > Apps > Wearable > [Long press] > Uninstall
  2. [Pop-up] Wearable – Do you want to uninstall this app? Select ‘OK’
  3. [Pop-up] You can also uninstall other apps that work together with Galaxy Wearable. Select ‘Uninstall’
  4. Galaxy Store > Install Wearable app
  5. Confirm Watch initialisation (reset) when prompted (The option to transfer the watch will not work)
  6. Follow on-screen prompts to re-establish the the watch/phone connection
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Ultramog
Journeyman
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Can confirm that it is a date issue. I have set my phone back to December 29th 2023 and everything now works fine again.

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stanleyb
Apprentice
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Thank you so much I have done as you advised and it works
Wilmz
First Poster
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I have the same issue as stanleyb
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