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Videos effect cant turn off.

(Topic created on: 16-06-2024 09:41 AM)
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Wayne154
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1000031783.jpg

 why can't I turn off video effects with the new update?

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9 REPLIES 9
AndrewL
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@Wayne154: The background colour and image can be adjusted to your preference via Settings > Advanced features > Video call effects. For further options, please swipe from the top of the screen to the bottom while you're on a video call, and tap on 'Video call effects' (located towards the top of the screen). 

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Wayne154
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Thanks for the reply but I don't want any effect just a plain video call.

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AndrewL
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@Wayne154: I believe that the video call effects can be disabled by swiping from the top of the screen to the bottom and tapping on 'Video call effects' while you're on a call. Let me know if this helps. 

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Wayne154
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It seems it doesn’t for me since I done the latest update.

I don't want any video effects and I can't seem to undo the coloured back.

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Tourbillon De La Vie
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What do you have under video call effects when you click on it, can you screenshot it ? 

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Wayne154
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1000031792.jpg

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Tourbillon De La Vie
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Which app is showing the background in call? 

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Wayne154
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WhatsApp 

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Tourbillon De La Vie
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is there a notification as @AndrewL mentioned when you are on video call? Also, you can delete the background image when you are in Video Call effects and click on 3 vertical dots in top right corner

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