19-02-2023 09:32 PM
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hi right now im trying to recover data off my old phone (s22) and put it on my new phone (also s22) but i cant put in my password to connect to computer because my screen is broken and when i look it up or check support it just says put in password but the screen is completely unresponsive and black
20-02-2023 05:41 AM
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Hi @Shayne99
These links may help,
And
https://www.imobie.com/android-tips/broken-samsung-data-recovery.htm
There are other links via a Google Search which may help.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

20-02-2023 10:17 AM
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@Shayne99: If you don't have any luck with the steps provided above, then you may wish to use Find My Mobile to back up your data to Samsung Cloud, then recover it on your new Galaxy S22. To find out more, please take a look at the link below.
https://www.samsung.com/uk/apps/find-my-mobile/
29-12-2024 03:16 PM
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Hi yesterday my samsung galaxy s22 updated the U I 6.1 since then its switched off and keeps restarting and doesnt load I had only time before this to backup to cloud because i was about to factory reset before it shut off. Im worried ive lost everything. please can anyone help?
29-12-2024 03:17 PM
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ps i cant find backup from this device in the cloud
