Smart switch

[Rab68]

I'm trying to restore text messages from a Smart Switch backup, stored in the default location: C:\Users\user\documents but all i get is this message. The original phone was a J4+ and the new phone is an S22.

[Tourbillon De La Vie]

Is there a backup file there? 

[hel22]

Smartswitch didn't work for me so I used SMS backup and restore (on play store) and it worked like a charm!! 

[Rab68]

Yes, there's a backup there.

[Rab68]

Re SMS Backup & Restore, was that the free or paid version?

[hel22]

totally free! Worth a try, by me it backed up and restored seamlessly. 

[Rab68]

It says it can restore only from backups made by the app,

[hel22]

Yes so you can't make a backup first? On your old device? That's what I did 

[Rab68]

Yes, I did make a backup but it was about 2 months ago and the previous phone's been sold.  It's this backup that smart switch doesn't recognise.