S22 ultra boot loop and not switching on

[Qas90]

Hi everyone, I'm new to the community, but wanted to post as I've had an issue with my S22 Ultra and didnt know where else to turn. 

My mobile was working fine earlier this week and then suddenly froze. It was then stuck in a boot loop and now is not switching on.

I can see that others have experienced a similar issue after downloading the 6.1 OS update. 

Extremely disappointed as I've just come to the end of my warrenty period. 

Has anyone had success with fixing their handset that has had the same issue? 

Has the issue reappeared for anyone that has had a fix installed?

Have Samung acknowledged if this is a widespread issue?

I'm bitterly disappointed as to date all my Samsung devices have had great longevity.

[BandOfBrothers]

Hello 👋 @Qas90 and Welcome to the Samsung Community Forum. 

I'm sorry to hear your experiencing these issues with your phone  😕 

If you perform a forum search you may find existing threads with some further help or guidence within in regards to the bootloop issue. 

If i can be of any further help please don't hesitate to ask  😎 

[johnz237]

Hi! Welcome to the samsung community

Try forced restart/soft reboot by simultaneously pressing and holding the Power button and Volume Down button for about 10 seconds until the device vibrates and restarts.

Cache reset
Before starting plug device into a laptop/ PC;
1. Turn off the device
2. Press and hold the Volume Up and Side keys simultaneously
3. Release the keys when the Android logo appears
4. Use the Volume keys to navigate to Wipe cache partition
5. Press the Side key to select Wipe cache partition
6. Confirm your selection with the Power button
7. Select Yes and confirm again
8. Select Reboot system now and confirm
9. Wait for the device to restart

Let me know how that goes 😊

[Qas90]

Hi, thanks for your message. I've had a search through the forum and quite a few other people have had the same issue. Is it best to arrange a repair with Samsung? Will Samsung cover the coat of the repair if the fault is due to the OS update causing the issue, even if the warranty has just expired?

[Qas90]

Thanks for your advice, I've tried all of this and it's not worked. Device is not switching on.

[johnz237]

Sadly if warrenty has expired they won't do so for free. Maybe speak to a samsung advisor?

[Members_Gy1XHwS]

Samsung is not bearing any cost. They are not even owning to the this issue yet and have not confirmed any fix. Our only hope is to wait for the next release to fix this issue, or move away from Samsung once and for all. Have been using Samsung phones since 2010, but really disappointed this time.

Wipe partition clean, safe more restart nothing resolves issue, You would be lucky to get out of the boot loop, but the problem won't go away.