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Samsung S22 Ultra heating up when using WIFI

(Topic created on: 03-06-2024 05:26 PM)
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BlackV
First Poster
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After phone update a few days a go when using wifi for apps the phone heats up, but when I use mobile data that doesnt happen. Have tried restarting phone, cleaning cache and unisntall app havent used in a while but still the same. Help please
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BandOfBrothers
Samsung Members Star ★★
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Hi @BlackV 

That is certainly is a conundrum and obviously shouldn't be happening.

It's possible the phone is still settling down after the update. 

Do run the optimisation tool in your Device Care. 

And run the diagnostic tool in your Samsung Members App. 

Samsung can also be sent feedback via your Samsung Members App too. 

A last resort could be to back up and factory reset. 

If i can be of any further help please don't hesitate to ask  😎 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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