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S22

(Topic created on: 07-08-2022 06:43 PM)
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celtic1967
Apprentice
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Cant receive calls when screen switched off.
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7 REPLIES 7
celtic1967
Apprentice
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Cant receive calls when display switched off.
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BandOfBrothers
MegaStar
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Your phone should still recieve calls if your phone has timed out and gone into sleep.

Has this just started happening @celtic1967 and is it with all calls and everywhere you go ?


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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celtic1967
Apprentice
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Happens with all calls,got to leave screen with finger print sensor on.
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BandOfBrothers
MegaStar
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Certainly a conundrum.

One of the generic troubleshooting guides I suggest is > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Anonymous User
Not applicable
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May have do not disturb on
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celtic1967
Apprentice
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Thanks to all for your kind help.
Andy3
Voyager
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Factory reset fixes 99% of issues
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