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S22 Ultra will not Scroll to the Agree Button

(Topic created on: 24-05-2024 03:30 PM)
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Galaxy S22 Series 1
First Poster
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I have an app that updated terms, policy, etc. I clicked each blue link, but I cannot scroll to the bottom of the pop up page to AGREE. Any ideas?? It just won't move up. It I don't AGREE then I can't use the app.  All of my information is there and I cannot access it. PLEASE - Any ideas on a fix for this?

I uninstalled and reinstalled the app but same issue..441892116_812001277189916_1376166565124618635_n.jpg

3 REPLIES 3
AndrewL
Moderator
Moderator
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@Galaxy S22 Series 1: This is potentially related to your font size. If you tap the Home button, then head to Settings > Display > Font size and style > Move the Font size slider all the way to the left, then head back to the terms and agreements via the Recents button, can you now see the 'Agree' button? 

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TechZilla
Samsung Members Star ★
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Have you tried putting your phone in landscape mode and trying to scroll then?
TechZilla - Samsung Members Star
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UNKNOWNUSERNAME
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hi there, most of the time holding down on the text and selecting till it goes to the bottom works. (depending on if the app supports it).
MPNI2025
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