@RiggyGaming: I'm sorry to hear that you're experiencing this issue with your Galaxy S22 Ultra. When you performed the factory data reset, did you re-install any third party apps to the device? If so, please try uninstalling the apps, as this will help to determine if the problem is stemming from an external source. Alternatively, you can restart the phone in Safe Mode, as this will disable the apps, allowing you to monitor the performance of the device to see if the issue re-occurs.
To enter Safe mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode. To exit Safe Mode, restart the phone as you would normally.
If the problem persists in Safe Mode, or after uninstalling all third party apps, then I recommend arranging for the device to be inspected by one of our engineers. To do so, please head to samsung.com > Scroll to the bottom of the page > Contact us, and reach out to via your preferred channel, and an advisor will be able to assist you further.
Alternatively, you can arrange the inspection yourself via the Samsung Members app > Support > Repair service > Request service.
@RiggyGaming: It is possible that the Doorstep Repair service is not available in your region, or there are limited appointment spots. What I'd suggest in this instance is reaching out to our Support Team via the steps above, and an advisor will be able to explore the available repair options in your area.
