S22 Ultra WiFi Issue (Bootloop as well as overheating and freezing)

[RiggyGaming]

My S22 Ultra since I recently updated to the latest software update (probably my biggest regret as of late) is constantly restarting and having the WiFi randomly turn off without me doing anything and then freeze and overheat. Did a factory reset didn't help, did soft restarts didn't help, deleted apps I believed could have been a problem didn't help. And i don't have any Samsung stores near me (Blackburn, UK). So if anyone has any suggestions on how I could potentially fix the issue let me know 👍

[lminvti]

Hi there 👋, many users reported same issues with s22 ultra bootloop in this forum, if you tried everything including factory reset, I don't think it's worth to try wipe cache partition, my best bet would be to contact samsung support and get looked at the phone, Samsung does home in repairs, it's best that phone is looked at with verified repairs shop, as it might be a motherboard issue.

[AndrewL]

@RiggyGaming: I'm sorry to hear that you're experiencing this issue with your Galaxy S22 Ultra. When you performed the factory data reset, did you re-install any third party apps to the device? If so, please try uninstalling the apps, as this will help to determine if the problem is stemming from an external source. Alternatively, you can restart the phone in Safe Mode, as this will disable the apps, allowing you to monitor the performance of the device to see if the issue re-occurs. 

To enter Safe mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode. To exit Safe Mode, restart the phone as you would normally.

If the problem persists in Safe Mode, or after uninstalling all third party apps, then I recommend arranging for the device to be inspected by one of our engineers. To do so, please head to samsung.com > Scroll to the bottom of the page > Contact us, and reach out to via your preferred channel, and an advisor will be able to assist you further. 

Alternatively, you can arrange the inspection yourself via the Samsung Members app > Support > Repair service > Request service. 

[RiggyGaming]

Hi Andrew I have tried to book a doorstep repair for my device and it wouldn't allow me to do so even though I had filled everything in that it required me to do. 

[AndrewL]

@RiggyGaming: It is possible that the Doorstep Repair service is not available in your region, or there are limited appointment spots. What I'd suggest in this instance is reaching out to our Support Team via the steps above, and an advisor will be able to explore the available repair options in your area. 

[DaRkHeArTz]

Absolutely love the copy paste script replies you get on 99% of support forums these days.

They literally stated their device worked fine prior to updating, as the issues occurred after updating I fail to see how uninstalling all 3rd party apps will make any difference seeming that starting the device in SafeMode disables all non stock installed apps anyway, so perhaps you should have started with option 2 first.

[Punnyabrata]

My phone updated its software last week, and ever since, it's been plagued with performance issues. It crashed and restarted a few times before ending up in a bootloop yesterday. Before the update, everything was working perfectly. I attempted to access Safe Mode but had no success. I also reached out to Samsung chat support, but the representative was unhelpful and simply advised me to visit a service center. Unfortunately, the service center was equally unhelpful. I even let the battery drain completely, but now the phone vibrates repeatedly whenever I try to charge it.

Has anyone had any success booting into the OS without losing their data? Beyond the issue of planned obsolescence, I think Samsung needs to be held accountable for taking their customers' loyalty for granted. If car manufacturers can issue recalls, why not phone companies? I currently own four Samsung phones and a Samsung TV, but their customer support is worse than Google’s. I'm in Canada and if anyone is pursuing a class-action lawsuit, count me in.