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S22 ultra WiFi calling not working

(Topic created on: 09-04-2022 12:03 AM)
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Chrissi78
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I've recently got my upgrade to s22 ultra from the s20 ultra and I'm having problems with my WiFi calling on phone app dropping off. I've spoke to my mobile provider who've told me it's not an issue on there end and most likely WiFi provider. I can't get through to them at moment but have since checked the feature whilst using my friends WiFi and its doing the exact same on hers, whenever I try to make a WiFi call it drops straight away and disconnects the call them come back on. When I had my s20 ultra I never had this issue it's just since updating to s22 ultra, has anyone else had this issue and have any suggestions, thanks 😊 
55 REPLIES 55
dparson83
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Same

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keithhud
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My WiFi Calling just stopped working this morning. I noticed an update two (2) days ago, however this morning I saw there was a message saying WiFi Calling was not enabled. I was walking out the door on the way to work so I tried to enable the WiFi calling and the system just set spinning. When I got to work I tried again and same result.

I have restarted my phone and still the same. Looks like this latest update broke WiFi calling for AT&T.

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keithhud
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Meaty-Mike
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Posting my fix for this. Yes, updating my software with the pushed update did disable my wifi calling that had been working just fine since I bought my S22 Ultra. However, I contacted my carrier and they discovered that on their end, they still had my old S21's IMEI number in their system. I gave them my new S22 Ultra's IMEI # and they had me reset my phone. After reboot, Wifi Calling enabled and worked. 

 

For the record, I'm on AT&T. 

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caraelzabethell
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I have the exact issue - sometimes folks can hear me on wifi calling - sometimes they cannot hear but every 3rd word.  I work from home and this is UNACCEPTABLE.  I di

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MKav1972
Apprentice
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I have a similar issue. I work at sea. I lose smarty (3) signal. Okd phone worked on WiFi calls at sea but this new s22 ultra is not even connecting calls even though WiFi calling is enabled
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skygrowler
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i have had this problem after updating to UI5 and android 13 . after much messing about i found that resetting network settings sorted it.

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Artemis81
Journeyman
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I just bought my S22 Ultra and now wish I hadn't. I specifically wanted WiFi calling only to find, like everyone else here that it is no good and there does not appear to be a permanent solution. It worked initially but after a day or so I invariably have no phone service although it did come to life last night briefly. 

Battery life is woeful, notifications slow or non existent until I wake it. I can see why people buy iPhones. 

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dhobbins
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Me too. Wifi calling has recently required restarts on my S22 Ultra on Vodafone. Was working perfectly. Now a bloody nuisance!
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dhobbins
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My s22 Ultra has recently developed this problem. Clearly caused by an upgrade. My son-in-law has the same phone and has no problem. Come on Samsung - sort it!
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