S22 Ultra screen warping melting

[AlexG247]

Hello, so my issue as you can see below something under the glass at the top of the screen is  warping melting like,  I went to Samsung UK king cross and the engineer said that it's not to bad come back when it's worse this makes 0 logic to me... when should I go to them when my phone melting in my pocket , This should not happen to a 1200£ phone.

 Need some help please

https://www.youtube.com/watch?v=1-VhO8pTdTo

https://www.youtube.com/watch?v=DDnewfSTrCM

[AndrewL · Accepted solution]

@AlexG247: I'm sorry to hear that you have encountered this issue with your Galaxy S22 Ultra. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

[AlexG247]

Did it, il wait now i assume 

[AndrewL]

@AlexG247: Thank you, Alex. Please keep an eye on your inbox, and we will reach out to you as soon as possible to request further information. 

[AlexG247]

OK thanks

[leicesterMan]

How do you get video to be uploaded on here

[AlexG247]

I just copy paste a YouTube link

[AlexG247 · Accepted solution]

samll update managed to get it fixed they replaced the full screen, I think the battery aswell phone works like new.

[Catt78]

Hi, was it like this out of the box? Or it developed gradually?
I received my s22ultra and when i was eye picking for dust particles to install a screen protector, i noticed at the bottom right corner this sort of wavy line around 3mm,just before the glass to curve. I didn't have anything like this with previous s22ultra or previous galaxy models. It looks like the oled panel wasn't aligned perfectly under the glass. The glass otself has black thin bezel .
This is unacceptable for such an expensive phone

[AsadM]

Hi @Catt78, I'm sorry to hear about your new phone. To guide you in the right direction, can you please confirm where you purchased the phone from? Also, when was your order placed?