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S22 Ultra problems with GPS

(Topic created on: 18-03-2022 05:00 AM)
812 Views
AB2662
Journeyman
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No GPS signal,
but my Note 9 had no problems!
634 REPLIES 634
SAL96
Student
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Yeah I have the same issue too, the gps signal are very weak and the keep cutting off on maps and waze app, gave samsung aa call and asked for a replacement.
SAL96
Student
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Ok I have dealt with thus issue in detail with samsung, spoke to 3 technical support team members and on top of that tried gps trouble shooting but no luck at last decided to get a replacement and what do you guys recommend should I go for a replacement or not because what if replacement is worse than the current phone
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Tomm22Ultra
Apprentice
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PS - this did also seem to solve, as advertised, some serious sound quality issues I was having during calls.  Note this is not just a restart, you are turning your phone off and then holding two buttons to turn the phone back on until you see the Samsung screen, as opposed to just one button to turn the phone on.  This sequence forces a harder restart.  Hope this works for others.

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ArtemRU
Apprentice
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Last evening I did like you wrote and now my GPS is still working) thanks for advice)

Hope the issue is solved

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johpe
Explorer
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It's not... I tried it yesterday as well and today I have no GPS again.

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Vinny1511
Pioneer
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Morning All, 

I had yet another conversation with Samsung in respect of this issue a day or so ago - The operator, left me in hold for a period of time. 

When he returned he told me it was a known fault, and a fix was imminent; Intrigued as I was, I asked him how he knew it was 'known' and he told me it had been logged on their portal. He had no ETA for a fix, but it does sound to me like Samsung knows this is a problem.....

Lets hope for a fix sooner rather than later, as it's more than disappointing that the handset doesn't work as 'advertised' out of the box....

Vinny. 

Yuriy YSB
First Poster
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I found a pattern. GPS does not work when I put the phone on a stand in the car, which compresses on both sides. Very strange, there are no magnets. When you take it off the stand, it starts working.

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saturn3000
Pathfinder
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I have always tried to have it in my hands and the GPS does not work if I do not restart the phone.

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webprodson
Pioneer
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Could you please share if they ever reply to you with an ETA? Thank you

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Phone: S23 Ultra / Tablet: Tab S8 Ultra / Watch: Watcg6 Classic 47mm
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webprodson
Pioneer
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Thanks for sharing

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Phone: S23 Ultra / Tablet: Tab S8 Ultra / Watch: Watcg6 Classic 47mm
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