21-08-2024 10:32 AM
On Saturday my phone did an update, The phone restarted itself not long after and I then noticed that the Samsung logo appeared then it restarted several times with the Samsung logo re-appearing constantly.
When it did eventually boot into the lock screen, just before I saw "One UI Installing apps" and it counted up to 100% then the lock screen presented itself. I unlocked the phone then the screen went completely black. I press unlock/power button and nothing. I was forced to do soft reset by pressing volume down and power to restart the device.
The process continued with the phone restarting several times with Samsung logo appearing.
How on earth do I fix this? I hope I don't have to wipe my phone.
Solved! Go to Solution.
14-11-2024 01:12 PM
Today my 2 Years old S22 Ultra suddenly powered off and a boot loop started. I tried fixing the issue following Samsung community experiences, such as soft reset, cache clear and factory reset, I tried everything and problem does not went away. I placed my phone in freezer and after 10 minutes Phone started for 1 minute and again boot loop started, I visited my nearest Samsung Customer Service Center in Vasundhara Ghaziabad and after few checks and failed software upgrade, Samsung customer care representative informed that Mother Board is short/died and need to replace it. Cost of replacement is so high that I can purchase a good smart phone within that price. I faced the same issue 4 years back with my Note Series - Mother Board Sudden Die within 2 Years. My Uses are non-gaming and are simple -email, chats, camera etc and both the time Phone Died within 2 Years - Such poor quality can not be expected from Samsung. I will never ever buy Samsung Phone Again for sure.
11-12-2024 08:54 AM
Try turning off wifi.i haven had a boot loop since i did that.hopeing they will realize last update ***** it up