21-08-2024 10:32 AM
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On Saturday my phone did an update, The phone restarted itself not long after and I then noticed that the Samsung logo appeared then it restarted several times with the Samsung logo re-appearing constantly.
When it did eventually boot into the lock screen, just before I saw "One UI Installing apps" and it counted up to 100% then the lock screen presented itself. I unlocked the phone then the screen went completely black. I press unlock/power button and nothing. I was forced to do soft reset by pressing volume down and power to restart the device.
The process continued with the phone restarting several times with Samsung logo appearing.
How on earth do I fix this? I hope I don't have to wipe my phone.
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21-08-2024 11:12 AM
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21-08-2024 10:43 AM
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Plug it in to a charger and let the boot loop play out.
21-08-2024 11:09 AM
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Hi,
Thanks for the suggestion, I have done that though. Once I unlock the phone when the lock screen presents itself the phone works for about 10 seconds then screen goes black and I have to restart phone using home button and volume down button..
21-08-2024 11:12 AM
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21-08-2024 01:28 PM
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Brilliant thanks,
I will try this
21-08-2024 01:30 PM
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21-08-2024 02:43 PM
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Has anyone successfully cured this problem as I. Having dame issue last 2 days I need my phone as my dad is blind and ill I feel it in pocket keep restart and several times a a day so far
21-08-2024 02:45 PM
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Has this worked for you?
21-08-2024 02:48 PM
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Can you please start your own post. This thread is now resolved, and any new posts will only confuse users seeking answers.
21-08-2024 03:00 PM
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I'm not solved hence why I'm here asking for help
