23-08-2022 08:31 AM
Solved! Go to Solution.
23-08-2022 05:12 PM - last edited 23-08-2022 05:13 PM
Hi @DH40 The thing is you need to connect to computer or use USB-C Headphones with the S Series since Android 11. Perhaps the videos were from a little while ago or they omitted to mention this. For the benefit of everyone who is not aware this is the procedure:
1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key .
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
23-08-2022 08:58 AM
23-08-2022 09:41 AM
23-08-2022 05:12 PM - last edited 23-08-2022 05:13 PM
Hi @DH40 The thing is you need to connect to computer or use USB-C Headphones with the S Series since Android 11. Perhaps the videos were from a little while ago or they omitted to mention this. For the benefit of everyone who is not aware this is the procedure:
1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key .
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
23-08-2022 08:14 PM - last edited 23-08-2022 08:14 PM
23-08-2022 08:52 PM