17-09-2022 06:23 AM
Hello,
I got my s22 Ultra for almost a month now, after about 2 weeks in, the internet on mobile data works awful for Youtube, TikTok, Google, Facebok and other apps.
I've tried reseting network setting, reseting settings, factory reset, safe mode.
None of this showed any better performance of the mobile data.
I used my SIM in a S20+, and it works perfect, tried a different SIM in my phone and same issue.
Is there anything else to try besides returning it?
Thank you.
17-09-2022 08:23 AM
17-09-2022 04:10 PM - last edited 17-09-2022 04:11 PM
17-09-2022 04:13 PM
18-09-2022 08:40 AM
It has nothing to do with wifi, the OP is commenting about mobile data, i.e. 4G, 5G as oppose to wifi on the 2.4 and 5 gHz bands.
18-09-2022 09:02 AM
I've got a S22 Ultra and mobile data works OK as long as I am not moving and I remain on good area. I think the phone sometimes struggle switching from 5G to 4G. I have had some funny issues whilst walking and on whatsApp voice calls, which are not particularly to data intensive.
I do not use streaming services very much, but YouTube seems to stream decently on my area which has good 4G and 5G with O2. I can stream 4K 60FPS quite smoothly. Is this something that happens all the time or when on the move?
Mobile signal is atrocious in this country. I went recently to Portugal and was very impress with their mobile signal. There were masts pretty much everywhere, including areas without population. In the other hand we still have people burning masts here, because COVID gets "transmitted" via 5G.
18-09-2022 09:02 AM
22-11-2022 11:02 AM
I have the same issue. Although the phone does show that it is connected to 5G, whenever i am streaming or on a zoom/teams call the network switches rapidly to 4G, then 3G and HSPA+.
Even on WiFi, somehow the phone prefers to connect with a slower 2.4Ghz connection. I have tried to format the device, resetting it completely but to no avail.