12-04-2022 09:07 AM in
Seems to be since the update, but I'll be scrolling through a page/app and the phone will randomly go back a page by itself.
Thought it was me the first few times but it's getting very frustrating now. Anyone else experiencing this,? What's the fix for this??
12-04-2022 10:02 AM in
i would clear the cache (phone) in first instance
12-04-2022 10:20 AM in
12-04-2022 10:31 AM in
12-04-2022 10:52 AM in
12-04-2022 10:56 AM in
16-04-2022 09:09 PM in
Honestly had the same issue for the past couple weeks. Its one problem after another with this phone. Never had this many problems with their other devices and seriously starting to question the price tag and whether its worth just taking it back for a refund. These are problems that updates can fix, but for the price of the device we shouldnt have to rely on updates to fix something that shouldnt be a problem in the first place. All we can do is wait until they fix the software faults, or refund and go with another manufacturer.
Sad to see such a great company fall so far.
22-04-2022 10:47 AM in
how do we report this officially so its picked up for an update as early as possible. its making the phone usable. i have cleared caches etc ..still the same problem. is their technical assistance number and or a bug reporting email?
22-04-2022 12:09 PM in
Use Samsung members app to report
22-04-2022 02:42 PM in