13-09-2024 09:13 PM
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So like many, may phone keeps freezing, restarting, and going in to a reboot loop until it finally just turns on. Does this several times throughout the day for seemingly no reason. It gets hot while doing this and eventually I just leave it to do its thing. At first, I felt it only did it on wifi but today, it did it several times while I as out in town on my mobile network. My voice to text ability has also stopped working and its caused issues with Android Auto where it randomly shuts off and says "Waiting for action from user." All my issues started a day, maybe 2 after the most recent update. I have tried to clear the cache partition mentioned in other posts, used "device care" to identify any apps causing issues, used it in safe mode, and still no improvement. I finally have just been sending the error reports to Samsung Members and suggest others do the same. Hopefully Samsung pushes out a fix soon!
13-09-2024 09:47 PM
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14-09-2024 08:47 AM
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Contact Samsung support via Members app
14-09-2024 09:36 AM
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Go to good guardians app and select galaxy app booster and click on optimise now. It will give you a percentage of how much performance improvement you will get.
Turn off your device and use a USB to power on your phone and when you see the charging logo screen hold the power button and "up" at the same time and keep it pressed until it takes you to the safe mode screen and then choose the clear cache and then reboot phone.
See if that makes a difference.
Also other stuff you can do is. Turn on power saving mode. Turn light mode on
15-09-2024 10:39 AM
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Nothing helped, phone just keeps rebooting on itself, I noticed that wifi gets knocked off before reboot.
15-09-2024 03:18 PM
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My galaxy S22 ultra also got into the restarting loop after the UI 6.1 update. After the phone restarted and entered the home screen, the pattern and finger print input would not come out. After sometime, it would appear. When you entered the pattern or finger print scan. The phone was very slow and no response for setting. The phone would restart again.
15-09-2024 03:36 PM
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Hi,
My Samsung S22 ultra is doing the exact same thing. No solutions tried everything, safe mode, internet off, cooling the battery down. But it keeps randomly switching off and on. I am so upset by it. I rely on it for a lot and I am feeling so distressed. All my previous Samsung phones never did anything like this.
15-09-2024 10:07 PM
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I have the same issue. Turning off wifi it seems like the problem is better. Probably it is the last software update that cause this behavior.
16-09-2024 02:36 AM
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None of this helps. I even mention in my post using it in safe mode and having this issue.
18-09-2024 03:59 AM
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Has anyone gotten a response from samsung? I am having the exact same issues, I have reported it on the samsung members app many times already, but no response. My phone just keeps freezing and rebooting constantly!
