12-09-2024 10:23 PM
Hello Samsung team,
I am facing a strange issue with my Samsung Galaxy S22 phone. I am able to access only youtube, facebook, whatsapp, gmaps on mobile data. Every other app and browsers are not working on mobile data. The error message is "This site can't be reached...ERR_ADDRESS_UNREACHABLE" for browsers and "No Internet Connection" for Apps.
No issues when connected with wifi. Checked with the Network provider but they said that it is a device issue as youtube and other apps mentioned above are working on mobile data.
I have also deleted App cache and data storage but hasn't helped. All apps have same settings. Sometimes restart of phone helps but after sometime problem is recurring.
Android Version: 14
One UI Version: 6.1
Can you please help me out? Thanks
13-09-2024 08:18 AM
Check/search for private dns in Settings and set to off
13-09-2024 12:55 PM
Thanks a lot @Tourbillon De La Vie
It worked
15-09-2024 11:10 AM - last edited 15-09-2024 11:23 AM
Unfortunately setting private dns off hasn't worked. Youtube, fb, Whatsapp & gmaps working but other apps, browsers not on mobile data (cache deleted and tested even in incognito)
20-09-2024 08:45 AM