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S22 ultra dead after updating

(Topic created on: 12-08-2025 04:25 PM)
1102 Views
Jity3112
Pioneer
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Today I tried to switch-ON my S22 ultra and suddenly it gets ON for 30 to 40 seconds & then it again went off. 

This is a serious issue Samsung should fix it ASAP otherwise people will not trust samsung anymore.

Samsung should resolve it free of cost since the device behaving like this on his own.

Because we people are investing that much amount so that we can relax and  will not face this kind of ***** but we are facing it and sudden dead of a phone nowdays is very annoying and from such a brand is not acceptable. ####

12 REPLIES 12
AndrewL
Moderator
Moderator
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@Jity3112: I'm very sorry to learn that you're having some issues with your Galaxy S22 Ultra following an update. If the phone is currently unresponsive, please try connecting it to a charger, and check the screen to see if the phone recognises the connection. If it does, wait for 30 minutes to allow time for phone to charge sufficiently, then press and hold the Volume Down and Power buttons together for around 10 seconds to see if you're able to power the phone on. 

Further to the above, if you have access to a home computer then you may wish to try booting the phone up in Recovery mode, and wiping the cache partition to see if this helps. For further guidance, please take a look at the steps below. 

1. Power off your device, and wait for your device to turn off completely (if applicable)

2. Plug-in a USB-C data cable connected to your PC

3. Press Volume Up + Power buttons together until you see the Samsung logo, then release. The device will boot into Recovery mode

4. Use the Volume Up and Down button to navigate through the menu, and the Power button to select & confirm an option

5. Navigate to 'Wipe cache partition' , select & confirm it, and follow the step it advises

6. Navigate to ‘Reboot system now’ and select it. Your device will reboot as normal.

keith30
Legend
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Face it, your device is getting old by now, is out of warranty so the costs is down to you, only you! Not Samsung.
0 Likes
Jity3112
Pioneer
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Out of warranty doesn't mean that the device can dead any time after warranty gets expired. Since the fault occurs due to software then samsung should fix it.

Accroding to you "bugs" like thing is not even exist. Gud

arianwen27
Samsung Members Star ★
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Now and again updates fail, it happens. But usually it can be fixed.

Since I'm not samsung so can't replace your phone, I'm going to act as if the update failed and your phone is working perfectly fine.

There is a way to recover from a failed update. If the reset procedure Andrew mentioned didn't work for you, you can put the phone into download mode, then use a pc to reinstall android onto it.

If you aren't able to access the recovery menu as Andrew described, then recovery is kinda not possible and it needs replacing
0 Likes
Jity3112
Pioneer
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Samsung service centre just returned my phone saying motherboard need to be change for which i have to pay. 

Since, a software update made my phone bricked and actually many others devices also. There are many complaints regarding the same issue but samsung such a global brand is not listening to there customers.

People are losing trust over samsung as such a global brand is not able to fix the issue. While customers are facing the problem.

Sudden dead of a phone nowdays from such a global brand is not acceptable. 

Reylob
Samsung Members Star ★★
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S22 is just 3 years old. A flagship phone should last more than that.


Technology enthusiast, but not related to any technological company.
0 Likes
samfan124325
Helping Hand
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Like any product soon as warranty expires the manufacturers don't want to know just sell you the latest version of it. Sorry to hear it's broken but we can sell you a new replacement. Samsung have gone the same way as Apple if its broke it will cost you more than the phones worth to fix and getting new works out cheaper funny that.
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wired2thebrink
Apprentice
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My s22 ultra just did same after update
wired2thebrink
Apprentice
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Nope got more than one phone dying after update