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Upgrade to UI8.0 Fingerprints no longer recognised

(Topic created on: Monday)
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BoydT
Journeyman
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Following a (apparently) successful upgrade to 1 UI 8.0 for my Ultra S22 fingerprint recognition appears to have ceased totally. Any ideas folks?

Boyd
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yodano
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Register it again?

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5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★★
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Was the screen replaced at some point. Is screen protector on. Try diagnostics via Samsung members app
Solution
yodano
Pioneer
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Register it again?
BoydT
Journeyman
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No screen protector in use. Still almost pristine. How do I re register the fingerprints?
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JAMES4578
Samsung Members Star ★★★
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If you go to Settings-Security and Privacy-Screen Lock and Biometrics-Fingerprints. Remove the Fingerprints and register new ones.  I find it helps registering a few fingers twice, in total you can have 4 registered.  you can also do it via Lock Screen-Screen Lock and Biometrics-Fingerprints.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


BoydT
Journeyman
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Done and now working!