Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S22 ultra Crashing and restarting

(Topic created on: 11-03-2024 08:45 PM)
65210 Views
sudip21
Apprentice
Options

Hi everyone,

For the last two weeks, my S22 Ultra has been crashing at random times and keeps on restarting automatically. Yeah the S22 Ultra is the Exynos version.  It happens when I try to open even Youtube. I have turned off the Auto restart setting as well. After going through the initial Samsung logo, it restarts for like 5 to 6 times (or even more sometimes), then the One UI apps optimizing opens up and the restart completes. But this crashing happens randomly. I tried clearing the cache memory, but that did not help. Finally, I did the factory reset. Still, the problem persists. 

Has anybody got the same problem? Does anyone have a solution? Is my ultimate solution to visit Samsung Care Centre? 

Thank you in advance.

Regards,

Sudip

152 REPLIES 152
Davyg57
Pioneer
Options

I looked at iphone but decided against getting one...as there was an issue with the new iphone 15 handset overheating...I went for a cheaper brand that I have used in the past with no problems....to be honest though..I did like my S22 Ultra... it was a bloody great phone until it all went haywire, and we as users have no idea as to why/what happened to cause this issue, this problem could and should have been addressed by Samsung..... my problems started in April after a software update, my warranty ran out in May this year.....I reached out to Samsung tech support..... yet I was no further forward.... 😞  this has been happening for a few years now with their handsets..they are aware of the problem....but won't admit to it being a problem..

Rabbidozer
First Poster
Options

Same problem, if I use 4g everything is fine, the moment i turn on wifi it crashes and restarts, I can use 4g all the time but dang it why s22 ultra should have such problems? 

Anyone knows how to solve it?

Sehereje
Journeyman
Options

Having the same problem for like a week now.... when i open a random app, it might crash.. or even unlocking the phone. Then it freezes, restarts, and optimizes the apps again.. today it went into a loop and wouldnt stop restarting for 3 minutes.. 

0 Likes
VICTORVick07
Student
Options
It's clearly SAMSUNG'S GREEDINESS trying to get us to buy their latest phones. I've been a Samsung user for 10 years, but with this intrusive hidden glitches in updates they have proved themselves for what they truly are... THIEVES. BYE BYE SAMSUNG, good luck in your evil money making sickening GREEDINESS plans 🤮🤮🤮🤮
0 Likes
Yudream12
First Poster
Options

Happened to me last night

It is not possible to do anything with that piece 😱

0 Likes
Sehereje
Journeyman
Options

Looks like more and more people with this problem. Mine was still under warranty and had the motherboard changed. It solved the problem

0 Likes
Members_dTvLqcs
First Poster
Options

My S22 Ultra worked just fine until today.  Big shame Samsung. 

0 Likes
Members_L3Iumax
First Poster
Options

Same s***t happening for a couple of days straight. Judging by the number of others complaining, seems like a planned obsolescence operation by Samsung. What makes me increasingly paranoid, is that the issue started immediately after I looked into buying a new Galaxy Fold on Samsung website. This whole thing got me thinking about buying an IPhone after 6 Samsung phones I owned starting with the first Note.

0 Likes
Members_L3Iumax
First Poster
Options

On the bright side, I tried turning off the WiFi and the phone didn't crash (yet).

0 Likes
Ash31415
First Poster
Options
There is no solution to fix this restart issue, after three weeks of struggle I took my phone to Samsung service centre and they fixed it by replacing mainboard part and internal flex component
0 Likes