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Gallery-OneDrive Sync Issue

(Topic created on: 12-03-2024 03:29 PM)
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Lyts1985
First Poster

‎12-03-2024 03:29 PM

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Recently swapped phones and had around 180GB of photos and videos synced with OneDrive. When setting up the new phone (S22 Ultra 512GB) and enabling sync it's showing all my photos in the Gallery app but not videos. The videos are showing in the OneDrive app but not Gallery. Anyone have any idea why?
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Obsydian
Samsung Members Star ★

‎12-03-2024 03:55 PM

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Try checking the sync status in Gallery under settings.

Best to pause a decide what you really want on your device, as its a good chance the spring clean.SmartSelect_20240312_155135_Samsung Cloud_1000068026_1710258696.jpg

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AndrewL
Moderator
Moderator

‎12-03-2024 04:46 PM

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@Lyts1985: Please keep in mind that Videos are now stored in their own Gallery folder, and should be accessible by tapping the 3 lines in the bottom right of the Gallery app > Videos.