I've just had a painful 1 hour session being patronised by a Samsung UK chat representative in an attempt to follow some "switch it off and on again" and if that fails Reset the phone type support. They refused to admit that this is a problem. My phone arrived on the 25th Feb...launch day ... and the camera has been largely unusable since.
It crashes with no pattern that I can decipher and reboots the phone, but even the reboot is different to a normal restart, it takes much much longer. Sometimes the phone is down for 3 or 4 minutes before it's back up.
Absolute nightmare.
All fully up to date too.
If samsung haven't admitted or recognised this as a problem, there's little likely hood of a quick software fix.
Configuring this phone with all the tools I use represents about 5 days of effort ... returning it or factory reseting isn't an option as is so commonly suggested by first line support.
I'll give the app reset a go but first I need to understand what implications this has to my complex phone build.
Fingers crossed this gets sorted ... at this rate I'll be heading back to my old faithful S10+.
