29-11-2024 01:55 AM - last edited 13-12-2024 01:59 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi everyone,
I’m posting because the boot loop issue after the One UI 6.1 update is clearly widespread, and I want to gauge just how big this problem really is.
Is anyone else dealing with a bricked Galaxy S22 or a constant boot loop since the update? I keep seeing new posts about it almost every day.
My phone was working perfectly fine before the update. After installing it, it suddenly stopped working. Now, it’s stuck in a boot loop, and on the rare occasion it gets to the home screen, it crashes and starts looping again.
I’ve tried everything Samsung suggested: clearing the cache, factory resets—you name it. Nothing worked. I even had a Samsung repair tech come to my house. They suggested my motherboard needs to be replaced but refused to fix it under warranty because of a small, superficial crack on my screen (which can barely even be picked up by a camera).
This hairline crack has been there for over a year. It has nothing to do with the motherboard issue, and my touchscreen is working perfectly fine.
What’s even more frustrating is seeing countless others on Reddit, Samsung forums, Twitter, and beyond reporting the same problem—yet Samsung keeps denying responsibility and is shifting the blame onto the consumer.
If Samsung wants to argue that my phone’s reboot loop is caused by a tiny screen crack, then what about everyone else? What about all the other phones with the exact same issue across the globe with 0 screen and cosmetic damage - and the numerous motherboards they’ve already replaced?
The pattern is obvious: this update has caused widespread failures and they are now charging for repairs wherever possible. I even have logs showing the update in question followed by recovery reboots immediately afterward.
It’s outrageous that a £1300 phone has failed in 23 months, and Samsung’s response is a £500+ repair quote for a phone which is laughably now only worth ~£400 brand-new.
That said, I’d really like to hear from others, especially those in the UK but also worldwide, about how you’re handling this situation.
If your phone is out of warranty, you’ve been denied a warranty claim, or you’re experiencing this issue, please share your story. Adding your voice helps build a stronger case and puts more pressure on Samsung to finally take responsibility for this widespread problem.
P.S. If you’re experiencing this issue, and have read this far down - clicking “I have this problem too” under the title of this post may help raise awareness
25-12-2024 11:15 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
this is outrageous, the 01/12/24 security update put mine in a boot loop, continuous crashes and all described here, maybe test before endless notifications asking to update the software, it's the notifications, I mistakenly hit install on 18/12/2024 and the phone is mostly unusable since then it also overheats and uses an absurd amount of battery power
27-12-2024 12:28 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
What is everyone doing, buying new phones? Or waiting it out to see if there is an update to fix all the issues?
27-12-2024 02:47 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I was lucky to get a replacement due to my Samsung Care+ coverage but still considering a replacement, probably a non-Samsung. Waiting for the new S25 ultra to see how it goes, though.
27-12-2024 07:23 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Sorry to hear this. My phone is bricked and Samsung just shrugged it off. Horrible response from Samsung. They lost a customer forever.
What actions are you taking? Social Media?
27-12-2024 07:26 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Samsung is not going to do anything as far as i know. They completely shrugged off. I have decided to jump ship to a better brand. I tested out Vivo X200 Pro yesterday. It was amazing. S24 pictures were so bad compared to the Vivo. S25 does not look to be better as well. Only one sensor is going to to be upgraded and i dont see that having any advantage over X200Pro.
In terms of the issue at hand. I plan to keep on posting on X until Samsung responds and takes responsbility. They have become one of the worst companies in terms of reliability. I came in touch with so many users who have jumped just because Samsung has ruined their mint phones with software updates.
Thats my 2 cents. Do you have any suggestions on alternate brands?
to me Vivo and Oppo look so much better. Please do let me know your thoughts.
27-12-2024 07:28 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Lucky indeed. I would say go test out some other phones. I tested out Vivo X200 Pro and Oppo X8 Pro yesterday. My goodness what awesome cameras they have. Samsung & Apple stand no chance against them in 2025.
Just my 2 cents. But please do check them out and let me know your genuine thoughts.
27-12-2024 11:06 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I have the same issue with my S22 ultra. If Samsung don't help me, I won't buy the S25 ultra.
I'm rather annoyed as just had a Samsung TV screen fail just outside warranty as well!
I feel sure lots and lots more S22 owners have this issue.
27-12-2024 01:22 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I'm from Italy, now my S22 is Electric waste,
28-12-2024 08:04 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Exactly same Problem with my boyfriends galaxy s22+.
He went in to start some game and the phone just crashed, resulting in the boot loop that has yet to stop...
29-12-2024 10:05 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Exactly the same issue here. Disabling wifi helped a bit - i have less restarts until i'm not using fast charging. Just wanted to buy s25 but after such "Samsung customer care" i'm gonna search for another vendor...
