S22 Ultra Boot Loop Issues after 6.1 UI / Firmware update.

[FixMyS22Ultra]

Hi everyone,

I’m posting because the boot loop issue after the One UI 6.1 update is clearly widespread, and I want to gauge just how big this problem really is.

Is anyone else dealing with a bricked Galaxy S22 or a constant boot loop since the update? I keep seeing new posts about it almost every day.

My phone was working perfectly fine before the update. After installing it, it suddenly stopped working. Now, it’s stuck in a boot loop, and on the rare occasion it gets to the home screen, it crashes and starts looping again.

I’ve tried everything Samsung suggested: clearing the cache, factory resets—you name it. Nothing worked. I even had a Samsung repair tech come to my house. They suggested my motherboard needs to be replaced but refused to fix it under warranty because of a small, superficial crack on my screen (which can barely even be picked up by a camera).

This hairline crack has been there for over a year. It has nothing to do with the motherboard issue, and my touchscreen is working perfectly fine.

What’s even more frustrating is seeing countless others on Reddit, Samsung forums, Twitter, and beyond reporting the same problem—yet Samsung keeps denying responsibility and is shifting the blame onto the consumer.

If Samsung wants to argue that my phone’s reboot loop is caused by a tiny screen crack, then what about everyone else? What about all the other phones with the exact same issue across the globe with 0 screen and cosmetic damage - and the numerous motherboards they’ve already replaced? 

The pattern is obvious: this update has caused widespread failures and they are now charging for repairs wherever possible. I even have logs showing the update in question followed by recovery reboots immediately afterward.

It’s outrageous that a £1300 phone has failed in 23 months, and Samsung’s response is a £500+ repair quote for a phone which is laughably now only worth ~£400 brand-new. 

That said, I’d really like to hear from others, especially those in the UK but also worldwide, about how you’re handling this situation.

If your phone is out of warranty, you’ve been denied a warranty claim, or you’re experiencing this issue, please share your story. Adding your voice helps build a stronger case and puts more pressure on Samsung to finally take responsibility for this widespread problem.

P.S. If you’re experiencing this issue, and have read this far down - clicking “I have this problem too” under the title of this post may help raise awareness

[st8angel]

Yep!  Same here!!!

[Jackhammerr72]

 I had bought an S22 Ultra in Nov 2024, when I got phone going I registered it with Samsung and then checked warranty with the Samsung warranty dispute department, sent in sales receipt and 2 hours later got sent a message from Samsung telling me I have a 1 year warranty which expires Nov 10th 2025! I was very happy I had a warranty, I have the emails showing I went through the vetting process and showing it was valid, also shows under my samsung account a valid warranty for 1 year.  1 day later started noticing phone really warm, and signal was very weak, kept losing signal and dropped calls and messages. Contacted Samsung because of 1 year warranty snf at first they said I didnt have one, then I sent screen shots  of my emails, then they approved me once again and then I asked if I could fix it local at one of their shops and found it fishy the demanded it be sent to them, but they made sure I had warranty before they paid for shipping.  I sent phone to them and a week later get a message saying my phone will be returned to me in a few days repaired, then a few hours later get another email saying due to further inspection they will not cover damage because of no warranty..... I called them then proved I had a warranty then they asked to call me back  in a few min, when they called back they claimed yes I do have a warranty but still will not cover because its internal damage due to probably an accident of some sort. I was pissed I told them I just bought the phone, used it 1 day, the phone was in mint condition and I told them if any damage was there its because of them.

                                                   They made it clear they were not going to fix the phone under warranty but will for 700 dollars to fix motherboard among other things, this is why I have had the run around this bad. I called again trying to find someone honest who wouldnt try to place the blame on the poor ***** who did nothing but buy their product and got the  run around again, no one would listen. Finally I contacted the CEO office trying to tell them of my experience, they "Pretended" to want to help and after I explained everything to them they claimed Sorry you bought from unauthorized seller....... I quickly sent in warranty info that their company approved me for and then got ghosted... I contacted the BBB and then was contacted by the Ceo office again claiming they would help me and the same thing happened they claimed unauthorized seller... I sent in the warranty proof and they would not respond, I sent them legal info showing then it was criminal to give me a warranty then take it away and at the least they gave me an implied warranty which is legal. I clearly see Samsung NEVER had intention to fix or help me, they do not want to show they are responsible for the poor product they built , because if they fix on phone they may have to fix them all.

I am so mad at this company after buying Samsung for over 30 years and never used their warranty, and always boasted to everyone how good they are. Never Again, they made me look elsewhere after how bad I was treated by their agents and was basically treated like I had done something wrong, which I did,I bought their S22 Ultra Phone which worked for a day. This company scammed me and I will try the FTC and Attorney Generals Office Next. Samsung scammed all of us. Nothing more frustrating than talking to a company full of pre scripted answers, no help, they pass you off like a piece of ***** when they should treat their customers like gold. I hope we can find a way to get this dishonesty from this company to stop and have Samsung held accountable for all of our phones that deserve to be fixed due to bad craftsmanship, no excuse for this!

[Hh8811]

Same problem and got quoted $750 to get it fixed from Samsung. What a joke

[bsadams]

Having the same issue here in the US.  Been going on now for about 3 weeks.  Stuck in boot loop, opens up to the Samsung screen, then Android powered by Knox then starts over.  Very frustrating as I am unable to use my phone at all.  Already wiped the cache, and did a factory reset.  Now nothing is able to be done to it, phone is useless.  Samsung come on you can do better than this.  Flagship phone and only 3 years of use, really sad.  Apple phones last much longer.  

[Members_hG0fhIu]

I LITERALLY had the exact same situation as you, on the exact time, with a similar hairline crack. My repair company quotes €715 to replace motherboard. 

Today I dragged my s22U out the drawer to check it again. I reboot without WiFi on and it works fine, however as soon as I switch WiFi on its back into the boot loop again. 

I want a replacement, when I went to get it fixed it was still in warranty, but as I had my hairline crack they refused to pay for it. 

[Santania]

Yup, my phone just started rebooting indefinitely out of the blue. Bought the phone second hand and it worked perfectly, for over a year, until the boot loop started. Tried all the tips and tricks I could find on the internet. This is really bad that Samsung fried the motherboard. My old A71 (work phone) still runs without any issues. 

I will not recommend Samsung again. Been on the Galaxy Series since S6, but this is now the end of it. 

Samsung does not care about their customers I guess.

[bernard_bonello]

Happened exactly same to me, was using the phone, it switched off and now:

- Won't charge (with PC or charger)

- won't boot with just power on button

- Will boot with power and volume down, but till second screen and never actually boots up

- Will not boot in safe mode

Had S4, S6, S7 Edge, Note 9, S10+, S22 Ultra. Time to change from Samsung?

TIA, 

Bernard

[Members_dZy853q]

I have this problem too.Firstly My S22 Ultra, 8/12GBRAM/512GB ROM has no cosmetic or other damage but after the UI 6.1update I regularly find that access to my app folders and storage via touch screen is frozen out and the only solution is to carry out a soft restart/ reboot of my device. After which functionality returns for a while but then after a few hours once again the lock out returns and I need to re start to overcome. This is highly frustrating on a device running Android 14.0 UI 6.1, which is the same software found in the S24 and S25 devices. Is this the same issue being discussed in this thread. I've not experienced (touch wood) the reboot loop I've seen discussed.

[Members_IGD7aMQ]

i I have the same issue suffering since last three weeks, now its more terrible cant even use my phone because its keep rebooting its self and all app are crushing it self.

[Punnyabrata]

My phone updated its software last week, and ever since, it's been plagued with performance issues. It crashed and restarted a few times before ending up in a bootloop yesterday. Before the update, everything was working perfectly. I attempted to access Safe Mode but had no success. I also reached out to Samsung chat support, but the representative was unhelpful and simply advised me to visit a service center. Unfortunately, the service center was equally unhelpful. I even let the battery drain completely, but now the phone vibrates repeatedly whenever I try to charge it.

Has anyone had any success booting into the OS without losing their data? Beyond the issue of planned obsolescence, I think Samsung needs to be held accountable for taking their customers' loyalty for granted. If car manufacturers can issue recalls, why not phone companies? I currently own four Samsung phones and a Samsung TV, but their customer support is worse than Google’s. I'm in Canada and if anyone is pursuing a class-action lawsuit, count me in.