S22 Ultra Boot Loop Issues after 6.1 UI / Firmware update.

[FixMyS22Ultra]

Hi everyone,

I’m posting because the boot loop issue after the One UI 6.1 update is clearly widespread, and I want to gauge just how big this problem really is.

Is anyone else dealing with a bricked Galaxy S22 or a constant boot loop since the update? I keep seeing new posts about it almost every day.

My phone was working perfectly fine before the update. After installing it, it suddenly stopped working. Now, it’s stuck in a boot loop, and on the rare occasion it gets to the home screen, it crashes and starts looping again.

I’ve tried everything Samsung suggested: clearing the cache, factory resets—you name it. Nothing worked. I even had a Samsung repair tech come to my house. They suggested my motherboard needs to be replaced but refused to fix it under warranty because of a small, superficial crack on my screen (which can barely even be picked up by a camera).

This hairline crack has been there for over a year. It has nothing to do with the motherboard issue, and my touchscreen is working perfectly fine.

What’s even more frustrating is seeing countless others on Reddit, Samsung forums, Twitter, and beyond reporting the same problem—yet Samsung keeps denying responsibility and is shifting the blame onto the consumer.

If Samsung wants to argue that my phone’s reboot loop is caused by a tiny screen crack, then what about everyone else? What about all the other phones with the exact same issue across the globe with 0 screen and cosmetic damage - and the numerous motherboards they’ve already replaced? 

The pattern is obvious: this update has caused widespread failures and they are now charging for repairs wherever possible. I even have logs showing the update in question followed by recovery reboots immediately afterward.

It’s outrageous that a £1300 phone has failed in 23 months, and Samsung’s response is a £500+ repair quote for a phone which is laughably now only worth ~£400 brand-new. 

That said, I’d really like to hear from others, especially those in the UK but also worldwide, about how you’re handling this situation.

If your phone is out of warranty, you’ve been denied a warranty claim, or you’re experiencing this issue, please share your story. Adding your voice helps build a stronger case and puts more pressure on Samsung to finally take responsibility for this widespread problem.

P.S. If you’re experiencing this issue, and have read this far down - clicking “I have this problem too” under the title of this post may help raise awareness

[Everysamsuckbreaks11]

Had same issue start as well. Only thing I did to get phone out of boot loop was to do a full reset and then had to download "Good" Guardians app and enable the thermal guardian with a few settings to limit CPU when device gets warm. All this does is prevent a lot of restarts. However it comes at detriment of performance and phone lags at the worst possible times and then has to restart. It's almost unusable. 

My last experience getting Samsung to do anything when THEY caused an issue via update was awful and ATT had to get me a replacement phone. In this case, knowing how awful Samsung customer service is in the US (and seems to be similar in Europe), I'm going to try to contact South Korean offices directly. During my last issue, they did reach back out once they found English speaker but only after ATT had granted me a replacement. Prior issue was inability to connect to mobile data without constant drops after ...an update. Current issue is the same boot loop, freezing, overheating. Thermal monitor app shows insane spikes for no reason. My phone has no damage.

If anyone wants to start anything in the US or by contacting the South Korea office, I will try to find and post contacts. 

[Tom195]

I'm also in the US and an ATT customer.  After 2 S22 Ultra's did this to me I forced Asurion (ATT insurance service).  Their policy is after 3 replacements they will offer you an upgrade. I had two with boot lopping and a 3rd that was damaged during shipping.  I now have a S23 Ultra and no issues.

[Alexxis]

Similar situation was on my end. However, since I purchased the S22Ultra straight from Samsung (instead of ATT), I got SamsungCare+. In states they adevertise 1 business day replacement device under this agreement. Instead, they sent me device after 5 days of almost 4 hours of calls with support. Once I got the replacement device I started gradually appying patched to get to the November level. Then, this device started acting up. I decided had enough and joined the Apple team. To be fully honest I talked to Apple support twice in the past for my family devices, and their support quality is infinite better. You'll never see me on Samsung team again!

[Fix-My-S22]

Hey everyone, just wanted to add that my phone worked perfectly when on holiday as I postponed the update. I only updated yesterday and only today has it been freezing, bootlooping and not starting up. So my guess is that the update triggered something on the motherboard. It's not the first time with Samsung and motherboards as with the Galaxy Note 7. Hopefully, nothing worse happens to my phone and they can be more transparent than back then. My Samsung care plus expired 6 months ago, so I guess it's the exact time they want me to upgrade. It's just nasty if with it's like this, because trust me, I will not upgrade to a new Samsung

[VladislavV87]

Same issue here. Exactly the same issue. Constant rebooting after the update. 

Need an official solution from Samsung. 

[somsung_sasch]

Hi all 

I also got a quote for approx. 369$ for mainboard replacement (unclear whether they will be able to restore the data). 

My S22 Ultra was just out of warrantee (12-2024). 

Let's hope they accept that it's their problem.

[fida992]

I do not think they can restore your data. And 369$ is a big amount that we have to pay for a manufacturing faulty item. Disappointed

[Motomac]

Samsung Corporate offered to fix for free by sending it in to them. Either email Corporate or get a new a phone. I don't think there will ever be an update to fix it.

[Fixmys22ultratoo]

The same goes here, left it to update overnight and it was bricked by the morning. 

I don't know what to do. 

The customer service said that my motherboard is fried but after reading so many of these feedbacks I got to know that it wasn't my fault. 

Please do something, I can't let a smartphone so expensive go down as waste.

[Members_mC74BFT]

Same issue happened after UI 6.1 update. I escalated this with the ombudsman and informed Samsung about the issue. I have no warranty, but they managed to repair it under warranty regardless. Probably because ombudsman was on the case. It works perfectly now.