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S22 ultra always hot

(Topic created on: 12-06-2023 08:31 AM)
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AmirMhmd
Voyager
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Does anyone else have this issue
My s22 ultra after June update the phone is always hot , I'm in the UK , Yes I understand that the weather is hot these days but even indoors my phone is always hot
As soon as I start using my phone and open apps the phone goes from hot to very hot 

Any ideas or suggestions please

10 REPLIES 10
GoanGeek
Samsung Members Star ★
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You got the June update or the May update?

There were two may updates atleast for my S21 Ultra.

Also I am issues with some of my apps not working on WiFi only on mobile data.

( I am not sure if its related to the update though as started a week after updating)

Maybe you have some stuck app or syncing issues.

Do a simple phone restart.

Do a wipe cache and repair apps.

Check manage accounts and make sure no sync errors.
Glenntech
Samsung Members Star ★
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Try looking in the battery and device care to see if an app is using an unusual amount of the battery
Sounds like something software wise is constantly using the processing
I take it you have shut down the phone and then started it back up

Might be worth wiping the Partition Cashe on the phone
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JAMES4578
Samsung Members Star ★★
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useful advice from  fellow Samsung Members Stars.  For anyone unaware and facing this issue can wipe cache partition via following steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

can Repair apps from the same Recovery Menu.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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AmirMhmd
Voyager
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I cleared the cache partition but it's still the same
It reaches to a level that I can't hold it anymore it's not comfortable to hold
AndrewL
Moderator
Moderator
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@AmirMhmd: I'm sorry to hear that you are having some issues with the temperature of your S22 Ultra. Please can you take a look at the link below for me, as this highlights some of the reasons your device might be heating up, and suggests some steps to prevent it.

https://www.samsung.com/uk/support/mobile-devices/is-there-something-wrong-with-my-samsung-mobile-de...

Let me know how you get on.

AmirMhmd
Voyager
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I have used an app called Cpu monitor and it showed that the phone temperature is 50c
And I have never played a game or opened anything heavy
Even by simply using snapchat with camera open gets the phone boiling and the charger is not connected when using snapchat
This is really worrying
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AmirMhmd
Voyager
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The cpu usage is down and the temperature goes very high
The weather now is 18c and the phone is 44c
How does that even make any sense 🤔 1687114989089_1687114989082_0.jpg
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AmirMhmd
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The problem i guess is the Google play services
1687115233144_1687115233086_0.jpg
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B9block
First Poster
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Yes this is correct after the last update or possibly the one before the phone screen temp has got very hot ..before using a case or using a case while charging ect it was fine but now its just ridiculous how hot its gone ...I've done x2 hard resets because this could fix it and this time hasn't done nothing even the charging time has slowed down 

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