Spring2k2
Journeyman
24-03-2023 10:37 PM
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Hey am having trouble with new S22+ in UK... I dnt knw if its just bad processor or something but the phone screen freezes alot wen I scroll or change apps etc It completely freezes for like 3 seconds and then jumps to where it should be, very annoying and can't use some apps, any ideas!? Thank you in advance
8 REPLIES 8
Parvinder
Apprentice
24-03-2023 11:26 PM
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Hi how strange I've been having the same issue regarding the screen freezing I'm going to take my phone to get it looked over at the nearest Samsung shop
Spring2k2
Journeyman
24-03-2023 11:30 PM
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Thank you, your answer is life-changing - pls send more!
Parvinder
Apprentice
24-03-2023 11:35 PM
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Hi do take your phone to a samsung store and get it checked over please don't let them fob you off as I've noticed its happened to me in the past for another matter
Spring2k2
Journeyman
24-03-2023 11:37 PM
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Ok I will... wish me luck and God's speed on your quest... see you there
Parvinder
Apprentice
24-03-2023 11:39 PM
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Keep us updated on developments as I'll do the same
Spring2k2
Journeyman
24-03-2023 11:44 PM
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Ok ((pls like my replies for badges, pls))
Glenntech
Samsung Members Star ★★
25-03-2023 12:50 AM
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Depending on how you set up your phone and what you have installed
But sometimes you can get rouge or corrupted data
Personally I would try wiping the Partition Cashe on the phone to start with
I have put the process below. It's easy to do and very quick if you follow it properly
Wiping cache partition fixes some of the bugs and improve performance by removing unwanted cache files.
Turn off your phone.
Connect your phone with a USB cable
to PC or another Samsung mobile
You will see the charging icon on your screen.
Wait till it shows charging with battery percentage.
Next, press and hold the Volume up and Side key simultaneously.
You can press the volume up button just before the Side key.
The Samsung Logo followed by
Samsung Galaxy appears on the
screen.
At this point, release the keys
Phone will boot into Android Recovery mode
In Android recovery mode, using Volume keys, choose "Wipe Cache
Partition" .
Then press Side Key to Confirm by selecting "Yes" and then press Side Key
You get "cache wipe complete" at the
bottom of the screen
Restart the phone to complete the
process
But sometimes you can get rouge or corrupted data
Personally I would try wiping the Partition Cashe on the phone to start with
I have put the process below. It's easy to do and very quick if you follow it properly
Wiping cache partition fixes some of the bugs and improve performance by removing unwanted cache files.
Turn off your phone.
Connect your phone with a USB cable
to PC or another Samsung mobile
You will see the charging icon on your screen.
Wait till it shows charging with battery percentage.
Next, press and hold the Volume up and Side key simultaneously.
You can press the volume up button just before the Side key.
The Samsung Logo followed by
Samsung Galaxy appears on the
screen.
At this point, release the keys
Phone will boot into Android Recovery mode
In Android recovery mode, using Volume keys, choose "Wipe Cache
Partition" .
Then press Side Key to Confirm by selecting "Yes" and then press Side Key
You get "cache wipe complete" at the
bottom of the screen
Restart the phone to complete the
process
Spring2k2
Journeyman
25-03-2023 01:27 AM
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Thanks alot!! Will do
