24-03-2023 06:00 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi there. Since the latest update when I plug in my Samsung super fast charger into my S22 Ultra my phone does not charge. There is nothing wrong with the plug or the cable. This charges my other devices just fine. Its just affecting my S22 Ultra. When I plug in a standard Samsung charger cable this charges my phone fine. I've done a reset. Restarted in Safe Mode. Clearned cache. Checked thay super fast charging is enabled. Please advise how to fix. Many thanks, Gareth.
25-03-2023 05:25 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I can see you've already carried out some good sound troubleshooting @Gareth76
I appreciate the charging brick is a Samsung Fast Charging version but is also the cable ?
Are you able to try another official Samsung Charging Brick and applicable charging cable as a further process of elimination ?
Can you also run the diagnostic tool in your Samsung Members app and send feedback via that section too.
A Samsung Service Centre can assess your phone and charging brick and cable to see if there's a hardware or software issue.
I wish you all the best with this.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
25-03-2023 09:36 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
14-04-2023 04:26 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
28-06-2023 03:59 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Exact same thing is happening to mine. So frustrating.
23-05-2024 07:21 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I am facing the same problem in addition to the lags so frequently. I am really regretting to shift to Galaxy s22 ultra. My Galaxy s20FE still works perfectly fine and does not lag at all.
