S22+ keeps dropping bluetooth pairings

Goodjob · ‎26-02-2023

Every 3/4 weeks my s22+ keeps dropping the pairings. I've cleared out the Bluetooth cache, rebooted etc but its now happened about 5 times since I've had the phone.

Does anyone know how to fix it? It's annoying enough but particularly an issue because I have a watch 5 and have to reset my watch everytime this happens.

Thanks

ReeceQ · ‎12-03-2023

It may be the watch. Is there a way to do a hard reset of watch?

Goodjob · ‎13-03-2023

Yes, a hard reset is the only action that works to reconnect the watch.

ReeceQ · ‎13-03-2023

There is a way to perform a factory reset, by pressing buttons together etc. May look into that.

Goodjob · ‎13-03-2023

I perform the reset via the settings menu on the watch itself.

BTW If I try and reestablish a pairing via Bluetooth on the phone I regularly get a error message on the phone in wearables and the watch prompts we to perform a reset. Sometimes though wearables takes me through the add device process until I get to the final steps page which shows a percentage complete value. That runs to 84% and then hangs before eventually just returning to the default wearables add device screen and my watch hasn't been added.

ReeceQ · ‎13-03-2023

I did share a link, Samsung removed it. But YouTube has a video on how to perform a hard reset by going into recovery mode.

Goodjob · ‎13-03-2023

@ReeceQ wrote:
I did share a link, Samsung removed it. But YouTube has a video on how to perform a hard reset by going into recovery mode.

I took a look at the link, and it but I'm not comfortable at doing that. All the steps that I have performed so far are listed in the article 'galaxy watch keeps disconnecting? Here's what to do" on the site called Mobileinternist

Goodjob · ‎14-03-2023

What is my next step. At this point I think there is something wrong with my phone but what can I do? If my watch was faulty then why world my phone lose pairings?

Goodjob · ‎14-03-2023

When I run Add New Device in Galaxy Wearables on my work phone it quickly detects my watch but of I do the same on my own mobile which the watch was paired with my watch didn't appear. What does that mean?